Job Purpose: The Helpdesk Technician is primarily responsible for providing technical support and advice (telephonic and email) within 4 working hours (Helpdesk SLA report). Accurately log all field support Experience: Matric CompTIA A N Min of 3 years' helpdesk technical experience Skills and Knowledge: Good
client portal solutions, as well as Android & Apple development Agile / Scrum experience PHP Development
client portal solutions, as well as Android & Apple development Agile / Scrum experience PHP Development
client portal solutions, as well as Android & Apple development Agile / Scrum experience PHP Development
with both external and internal stakeholders. Helpdesk support experience is an advantage. High attention
with both external and internal stakeholders. Helpdesk support experience is an advantage. High attention
together as a team to improve service delivery Helpdesk Support Providing remote support to all Absa users
Service Desk environment
operational requirements. Maintain SLA's with regards helpdesk Education: SAP FI/CO Certification/Qualification