Required
To ensure specialist 2nd tier user support on more complex processes and functionality within one of Work effectively as part of a team and seek to support the team's goals; Ensure that relevant feedback
Investment Firm seeks a highly skilled Application Support Analyst to fill a 12-Month Fixed-Term Contract provide optimal & seamless 1st and 2nd Line Support, ensuring operational stability and increasing Batch Management, Auditing Reports, Scripting (SQL, C#, JavaScript, Bash or PowerShell) and have solid and vendor developed applications (applications include the following technologies C#, JavaScript, MSSQL development environments. Work on multiple projects. Support domains with the technical setup and configuration
doing:
Provide day-to-day support for our in-house software applications.
Diagnose and resolve
issues.
Maintain detailed documentation of support activities and resolutions.
Required
Skills:
Proven experience in application support, preferably with SQL-based systems.
Strong
/>- User profile/security maintenance on all applications.
- Organize, manage, facilitate training
changes made that affect Application
- Create and update E-content for applications.
- Innovation
DR tests for Applications.
- Circulate communications to users regarding Application updates
- 3 years experience in providing help desk support.
Competencies and Skills
specialization and also in other system supported.
- Excellent problem-solving abilities.
Systems Analyst: Board Application
Purpose Statement
Responsible
implementing of Board application solutions including changes to the BOARD application in support of initiatives
and IT drivers.
Provide technical system support and liaise with system vendors to ensure timely
Methodologies
for a Support Analyst to join their dynamic team Description The main purpose of the Support Analyst is to support and monitor the day-to-day performance of applications in the Operations Applications suite suite. Support includes analyzing enhancements and responding to production issues and outages related to to the application in a timely manner. The successful candidate should have the drive and ability to to take the support item and run with it . You need to have the ability to work through and make logical
purpose of the Support Analyst is to support and monitor the day-to-day performance of applications in the Operations Operations Applications suite. Support includes analyzing enhancements and responding to production issues issues and outages related to the application in a timely manner. The successful candidate should have have the drive and ability to take the support item and run with it . You need to have the ability to work
Functions:
Business Applications and Process Support Manager (BAPS)
KwaZulu-Natal
Management:
your knowledge, investigative and problem solving support skills. To keep customers regularly updated through To maintain an up-to-date knowledge of supported applications and developments To take an active role • A strong interest in Ecommerce, software applications and back-end systems. • Ability to learn new systems. • Some experience of Business software applications. • Must be able to work under pressure • Highly with online retail business and eCommerce systems support • Experience working with SOAP requests and responses