JHB000555-EM-1 Unified Endpoint Management – Technical Specialist to be responsible for the verification with VIP and End-user support Experience with technical documentation and standard operating procedures
knowledge and experience ESSENTIAL SKILLS Broad understanding of Technical Lifecycle Management (TLM) in IT Agile Working Model (AWM) Charter ADVANTAGEOUS SKILLS Fluent in English including Business reading and experience advantage (not a pre-requisite) Advanced skills in preparations and delivery of presentations to all organization levels Communication methodology skills in big organisations/initiatives IT Infrastructure organizational skills with ability to communicate effectively (both verbally and written) with both technical and
and End-user support
area. ESSENTIAL SKILLS: SAP BW / SAP SAC. Data Modelling and data engineering skills. SAP BW 7.5 Data Modelling and BEX skills SAP BW4/HANA Data Modelling skills SAP BW4/HANA Query Modelling skills Any additional Agile Working Model (AWM) Charter ADVANTAGEOUS TECHNICAL SKILLS SAP Analysis for Office is beneficial. SAP Knowledge is beneficial. SAP Data Intelligence skills is beneficial. Modules - SAP BW, Knowledge in SAP coordination of the technical implementation as well as the definition and execution of technical test cases.
software, in particular business rules and key technical decisions. Research and make suggestions on how duties. Have clear Credit and Criminal Records. Skills and Experience: 1 - 2 years working experience Education & Training. Personal Attributes: Must have good administrative and analytical skills. Good verbal written communication skills. Stress management skills. Time management skills. Target orientated. Decision-making Decision-making skills. Problem solving skills. Attention to detail and a high level of accuracy. Focused
working experience in IT Service management Strong technical knowledge in ITSM tools, incident, problem and enablement Excellent analytical and problem-solving skills ServiceNow certifications (ITSM fundamentals, CSDM Change Enablement module Capable of providing training as a subject matter expert (SME) and provide input
experience in IT Service management
organizational skills with ability to communicate effectively (both verbally and written) with both technical and and non-technical colleagues/users.
organizational skills with ability to communicate effectively (both verbally and written) with both technical and and non-technical colleagues/users. Knowledge of SAP Mobile Tools Knowledge of Cloud Foundry CLI Plugins