in Short Term Insurance / Call Centre. • FAIS Compliance • Call Centre qualification will be advantageous advantageous • Must have training skills • Must be able to supervise 10 Agents Skills: • Excellent verbal communication Confident, • Excellent skills in Sales The post Call Centre Supervisor appeared first on freerecruit.co.za
Position Overview: The Data Centre Manager will play a pivotal role in the maintenance
Reference: HC003109-Carol-2 Call Centre Agent (Insurance Industry) Retail Investments Service and Operations Purpose As a Call Centre Agent - Service Specialist within our RISO Service Centre, you will be one of resolving complex product related queries. As a Call Centre Agent - Service Specialist, you will be expected primary role in one of these channels, but all Call Centre Agents -Service Specialists are appointed to perform fail or exception. - Assist, support, promote and train our Advisers, their admin staff, and our Channel
agreements Accountable for the end-to end data centre infrastructure stability and performance – including
We are seeking a talented Call Centre Agent as well as Call Centre Team Leader to join our team and Call Centre Team Leader Assist in designing debtor engagement processes with the Call Centre Manager management and disciplinary actions. Facilitate training programs. Set KPIs/KPAs in initial meetings with members. Monitor and manage call centre productivity. Compile call centre feedback as needed. Conduct weekly Manage debtor engagement escalations. Achieve call centre performance KPIs. Create and implement incentive
We are seeking a talented Call Centre Agent as well as Call Centre Team Leader to join our team and Call Centre Team Leader Assist in designing debtor engagement processes with the Call Centre Manager management and disciplinary actions. Facilitate training programs. Set KPIs/KPAs in initial meetings with members. Monitor and manage call centre productivity. Compile call centre feedback as needed. Conduct weekly Manage debtor engagement escalations. Achieve call centre performance KPIs. Create and implement incentive
Reference: HC003109-Carol-2 Call Centre Agent (Insurance Industry) Retail Investments Service and Operations Purpose As a Call Centre Agent - Service Specialist within our RISO Service Centre, you will be one of resolving complex product related queries. As a Call Centre Agent - Service Specialist, you will be expected primary role in one of these channels, but all Call Centre Agents -Service Specialists are appointed to perform fail or exception. - Assist, support, promote and train our Advisers, their admin staff, and our Channel
Quality Engineer in the Group Parts Distribution Centre, NSO - Centurion
Duties include:
quality standards, in order to meet the Distribution Centre delivery schedules, Dealer service levels.
group quality standards, to meet the Distribution Centre delivery schedules and dealer service levels. Tasks: audit. Qualifications B-Tech Quality / BSC Degree, Artisan plus a national diploma and 5 years' experience
of Personal Risk Advisors, in an outbound Call Centre, towards achievement of department strategies and coaching and training sessions are conducted Ensure CPD, COB as well as any other mandatory training is conducted conducted Ensure all training records are completed and filed Submission of daily, weekly and monthly reports Experience: Minimum 2 years supervisory outbound Contact Centre Telesales experience Minimum 3-4 years Short-term