Reference: HC003132-Moipo-1 Job Tittle - ISP Helpdesk Support Agent Employment - Full Time (Shift based) Job Purpose As an ISP Engineer, your primary goal is to ensure maximum service availability and performance for our FTTH (Fiber to the Home) and FTTB (Fiber to the Business) customers. You'll be
point of contact for customers seeking technical assistance over the phone or email. Perform remote troubleshooting customer support, either telephonic or at the front desk. Always comply with PPE policy. Keep work areas
responsible for providing technical support and assistance to end-users, resolving IT issues, and escalating Responsibilities: Provide technical support and assistance to end-users via phone, email, and other communication complex issues to appropriate teams or specialists Assist with the installation and configuration of software solutions tailored to their needs. We focus on helping you reach your personal and professional goals trained and specialised recruiters. We focus on helping you reach your personal and professional goals
and reporting. Documentation & Training: • Assist, train, and guide new users in using FMS, Magic
point of contact for customers seeking technical assistance on the phone or email. Duties & Responsibilities Experience & Qualification Minimum of 5 years' help desk experience Knowledge of computer hardware. Ability various devices with more complex configurations. Helpful nature with the ability to communicate with clients
point of contact for customers seeking technical assistance on the phone or email. Duties & Responsibilities processes Administrative Process Minimum of 5 years' help desk experience Knowledge of computer hardware. Ability various devices with more complex configurations. Helpful nature with the ability to communicate with clients
Provide data, reporting and insights on service desk trends, informing strategies for improvement. - with internal IT technical team and vendors to assist end-users and stakeholders to resolve queries and ensure achievement of all business objectives. - Assist with system check after changes made that affect /BSc Degree. - 3 years' experience in providing help desk support. Competencies and Skills - Advanced troubleshooting
and reporting. Documentation & Training: • Assist, train, and guide new users in using FMS, Magic
support services to two highly pressurised Managing Directors. The incumbent will act as a first point of contact controlling access, booking and arranging travel, assisting with tenders, transport and accommodation as well primary duties and responsibilities will include: Assist the MD's with any requests the company may require follow-up action are acted on by the Managing Director. Preparing reports as and when required. Managing the Group. Assist with tender processes to acquire new business for the Group - assisting in the preparation
Reference: NWI001914-HSM-1 Opportunity Awaits: Executive Heads in Banking Are you a visionary leader in the banking sector , ready to take on your next challenge? A prestigious financial institution in Tanzania is seeking exceptional Executive Heads to join their dynamic team. This is an unparallele