/>Overview: We are looking for a Guest Assistant to join our clients esteemed wine estate, renowned a Guest Assistant, you will be an integral part of ensuring guests receive exceptional service and enjoy professionalism.
JHB003161-RD-1 Our Client is looking for a Guest Assistant to join their Estate Area/Location: Franschhoek Cape Town Overview: We are looking for a Guest Assistant to join our client's esteemed wine estate, renowned a Guest Assistant, you will be an integral part of ensuring guests receive exceptional service and enjoy warmth and professionalism. Provide personalized assistance and respond promptly to guest inquiries and requests and proactively offer assistance to enhance their experience. Concierge Services: Offer recommendations
JHB003161-RD-1 Our Client is looking for a Guest Assistant to join their Estate Area/Location: Franschhoek Cape Town Overview: We are looking for a Guest Assistant to join our client's esteemed wine estate, renowned a Guest Assistant, you will be an integral part of ensuring guests receive exceptional service and enjoy warmth and professionalism. Provide personalized assistance and respond promptly to guest inquiries and requests and proactively offer assistance to enhance their experience. Concierge Services: Offer recommendations
passionate about providing exceptional customer service? Do you have a valid driver’s license and a warm with a friendly and professional demeanor.
across various locations within the estate.
2024
REPORTS to: Managing Director
TRADING HOURS & SHIFTS:
required. Typical duties will include monitoring and supporting IT systems, administration of phones (cell phones verifying completion of scheduled jobs
required. Typical duties will include monitoring and supporting IT systems, administration of phones (cell phones logs, and verifying completion of scheduled jobs Assist with installing/cloning new and existing PCs/Laptops etc. Provide 1st level support (and escalate issues that are not 1st level) Assist with fault finding and standby when required after hours and at weekends to support guest facing systems Experience and Requirements:
required. Typical duties will include monitoring and supporting IT systems, administration of phones (cell phones logs, and verifying completion of scheduled jobs Assist with installing/cloning new and existing PCs/Laptops etc. Provide 1st level support (and escalate issues that are not 1st level) Assist with fault finding and standby when required after hours and at weekends to support guest facing systems Experience and Requirements:
equipment across various locations within the estate. Assist with the loading and unloading of deliveries, ensuring care. Provide courteous and efficient transport services for guests, including transfers within the estate and proper functioning of the vehicle(s) used. Assist with general porter duties, including moving and followed during transportation and handling of goods. Assist other estate departments with tasks as needed, transport activities. Provide excellent customer service to guests, addressing their needs and queries professionally