The main purpose of the Client Services Intern is to execute the business processes effectively, efficiently that service levels are achieved. Key Responsibility Areas To respond in a friendly, supportive, helpful
The main purpose of the Client Services Intern is to execute the business processes effectively, efficiently that service levels are achieved. Key Responsibility Areas To respond in a friendly, supportive, helpful
facilities and services and meeting with specific monthly new Member sales target as well as supporting general general Member satisfaction and retention. Assist, supervise work with the Sales Team in the abscense of the and making appointments
Presenting our services and offerings
Reaching daily, weekly and administration
Deliver superior member service
Member retention
Experience
members and delivering exceptional customer service assistance.
Key Performance Areas
telephones
Processing files received from internal and external service providers; Updating internal systems with Billing and accuracy; Assisting with internal and external Billing queries timeously; Assisting with training experience; Motivated team player; Good customer service; Ability to excel under pressure; Good Corporate commitment to delivering the highest level of customer service.
Processing files received from internal and external service providers; Updating internal systems with Billing and accuracy; Assisting with internal and external Billing queries timeously; Assisting with training experience; Motivated team player; Good customer service; Ability to excel under pressure; Good Corporate commitment to delivering the highest level of customer service.
plans. Manage assigned accounts by enforcing terms. Assist clients to reconcile accounts and resolve client experience Skills Computer literacy Target-driven Service orientated Excellent telephonic skills Financial
Microfinance Company seeks the services of a target driven Loans Call Centre Manager to manage and develop database Keep team updated with product knowledge Assist with ad-hoc projects to improve the sales and application Target-driven Financial acumen Leading a team Service orientated Good initiative Reporting Excellent
Microfinance Company seeks the services of a target driven Loans Call Centre Manager to manage and develop database Keep team updated with product knowledge Assist with ad-hoc projects to improve the sales and application Target-driven Financial acumen Leading a team Service orientated Good initiative Reporting Excellent
To provide support to the Legal Claims Department; regarding the processing of High Risk claims. To quickly between quality work and speedy resolution of claims Assist clients with queries/complaints where necessary