monthly calendar.
**Key Responsibilities:**
- Manage incident processing and adhere to SLA standards.
- Handle SAP BW transport management.
- Support month-end processes and provide user support.
- Lead SAP SAC implementations and dashboard creation.
- Offer post go-live supp
distribution to employees. ● Assists the department in ensuring that operational requirements are seen to
reports, information and decision support to assist in operations and cost saving initiatives and identify
administrative acumen with a specific emphasis to assist the MD / Operations Director with business development and
and minimize waste.
administrative acumen with a specific emphasis to assist the MD / Operations Director with business development and
workflow and minimize waste. Assist in the development of standard operating procedures (SOPs) and work
and external NCRs.
internal and external NCRs. Assist with writing or revising Standard Operating Procedures (SOP's) for lab