to make a placement. Responsible for excellent service delivery to members, advisors, providers and suppliers regional office facilities Member Retention via Service delivery Quarterly Surveys Results, Regional Offices Essential Minimum 3 years of experience in a customer service orientated environment within a Medical Scheme
members. They are committed to innovation, quality service, and the well-being of their clients.
The role:
Our client is seeking a Regional Service Consultant to join their team on a permanent basis in candidate will be responsible for delivering excellent service to members, advisors, providers, and suppliers minimum of 3 years of experience in a customer service-oriented environment within a medical scheme.
Functions:
require after hours and weekend work) Assist with service recovery and client apologies, also help with handling inquiries, service requests and complaints Providing customers with the organisation's services and product
require after hours and weekend work) Assist with service recovery and client apologies, also help with handling inquiries, service requests and complaints Providing customers with the organisation's services and product
A Trade certification as a Millwright or Mechanical Fitter & Turner.
ï At least five years proven Millwright / Fitter Turner experience, with an Instrumentation background.
ï Knowledge of valves and steam systems.
ï Computer Literate.
ï Good communication
the company at the customers sites according to service level agreements.
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or outsourcing services with a view to tailoring Scribante Labour Consultants services to meet the client headcounts and offering a range of value-added services towards increasing revenue as required by the extending services being offered; that being TES – increase headcount, additional value-added services, recruitment payroll services, audits, consultations, industrial and employee relations and any additional services as a tailor-made presentation, proposal and draft service agreement if volume business is anticipated. Assist
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