Job Title : Customer Experience Analyst/Quality Assurance (German Speaking) Location : Woodstock Type customer-centricity. About the Role: The Customer Experience Analyst ensures top-notch customer interactions by monitoring Responsibilities: Audit transactions to ensure quality standards; Create and update customer experience reports; performance findings to stakeholders; Mentor new CE Analysts; Perform tasks assigned by the supervisor to meet
industry leaders and a vast majority of our business is repeat business. ENVIRONMENT: A dynamic EdTech company various marketing functions, overseeing branding standards, and ensuring the quality of marketing content laws, regulations, and ethical standards, implementing robust governance processes to manage risks associated
industry leaders and a vast majority of our business is repeat business. ENVIRONMENT: A dynamic EdTech company various marketing functions, overseeing branding standards, and ensuring the quality of marketing content laws, regulations, and ethical standards, implementing robust governance processes to manage risks associated
is maintained at the required standards Operational risk and governance structures, measures and frameworks manner that supports and meets operational quality standards and meets the defined departmental priorities frameworks and policies to ensure delivery to agreed standards and objectives Engage in development, coaching
profiles Log calls according to standards Complete new business and lost business reports 3-5 years Sales Experience
Woodstock, Cape Town. This fast-growing engineering business thrives on team-work, adaptability and out the independently and as part of a team Strong ethical standards and integrity DUTIES Record debit transactions
Woodstock, Cape Town. This fast-growing engineering business thrives on team-work, adaptability and out the independently and as part of a team Strong ethical standards and integrity DUTIES Record debit transactions
operation of the production line, ensuring quality standards are met, productivity targets are achieved, and production processes to ensure adherence to quality standards, production schedules, and output targets. Enforce production processes, equipment and quality control standards. Familiarity with safety regulations and protocols
cleaning experience (highly preferred) • A high standard for cleanliness • Attention to detail • Ability
cleaning experience (highly preferred) • A high standard for cleanliness • Attention to detail • Ability