Microfinance Company seeks the services of a target driven Loans Call Centre Manager to manage and develop the call centre into a competitive business unit. Job Description The candidate will be responsible for the effective management of the call centre (telephonic and online) to ensure loan target
Microfinance Company seeks the services of a target driven Loans Call Centre Manager to manage and develop the call centre into a competitive business unit. Job Description The candidate will be responsible for the effective management of the call centre (telephonic and online) to ensure loan target
The purpose of this role can be defined into the following distinct functions:
Knowledge Assessment and Strategic Alignment Assess at-risk and critical knowledge enterprise wide. Design, develop and implement knowledge management strategies that are aligned with IDC's business objectives in support of its mandate, strategic and operational objectives, in partnership with Cent