within team of Agents and across the wider business • Continuously improve customer experience and service
ensure that the business can facilitate business continuity
and resolve issues. Disaster Recovery and Business Continuity - Develop and maintain Disaster Recovery
hours in case of an emergency to ensure business continuity
Perform any other duties as delegated
diverse sources to enable proactive business decisions. Continuously seek new methods for obtaining, integrating
optimum staffing levels support business demands.
quantification aligned with the Technology Business strategy, supporting continuous research and development
Analyse
with the company's disaster recovery and business continuity strategies. Integrate servers, including
and resolve issues. Disaster Recovery and Business Continuity: · Develop and maintain disaster recovery