style="text-align:center">Outbound Sales Agent
Based responsibilities:
Outbound Sales Agent
RANDBURG- UK Campaign
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We responsibilities:
motivated and customer-oriented Service Desk Agents X3 to join our dynamic team at iOCO. They allocation of incoming calls and assisting Engineers / involved parties in ensuring all calls are attended to to and closed.
Qualifications r
OUTBOUND COLLECTIONS AGENT Randburg, Johannesburg Salary: Basic Uncapped Commission JOB ROLE To contact Minimum 1 year as a Debt Collection Agent in an outbound call centre. Currently unemployed Worked with as unsuccessful. The post Outbound Collections Agent appeared first on freerecruit.co.za .
and technical service enquiries through inbound calls and provide end-to-end service.
Main
resolved.
Ensure that the customers are called and the resolution is confirmed before queries
supervision
Overall Purpose:
The Customer Service Agent is responsible to effectively assist customers with information is provided to the customer and that calls which cannot be resolved are escalated to correct Responsibilities:
of Position:
The Customer Service Agent is responsible to effectively assist customers with information is provided to the customer and that calls which cannot be resolved are escalated to correct limited to):
support and customer service. Respond to incoming calls and emails from clients regarding technical issues industry regulations Provide regular reports on call center activities, issues resolved, and outstanding management industry Previous experience in a call center environment is highly advantageous Strong understanding interpersonal skills Proficiency in computer systems and call center software Ability to speak clearly and effectively
support and customer service. Respond to incoming calls and emails from clients regarding technical issues industry regulations Provide regular reports on call center activities, issues resolved, and outstanding management industry Previous experience in a call center environment is highly advantageous Strong understanding interpersonal skills Proficiency in computer systems and call center software Ability to speak clearly and effectively
assesses the quality of performance of contact center staff, monitors communications, and recommends
• Contact Center Quality Assurance: Assess the quality of performance of contact center staff who interact management
• Assist the queues as demanded in processing calls, chat, emails, and back-office workload when necessary
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• High school diploma with 1-2 years of Call Center Experience.
• Advance English level with