sinosure parameters. · All vehicles invoiced to customers to be settled within 48 hours of the date of invoice brand awareness and leverage sales. · Monitor customer compliant resolution where necessary to positively within specialized segments to act as the specialist agent both internally as well as the Dealer Network ·
and problem-solving skills to deliver support services for business applications. • The successful candidate internal staff, and external customers: Analyse recurring incidents on the service desk and solve through interaction integrity within the system. • Ensure all critical services/systems are monitored. • Provide clear, professional and appropriate communication to colleagues, customers and suppliers. • Carry out system maintenance suppliers 1st/2nd level support • Log calls. • Assign priority to calls low, medium, urgent, high, critical
Key Accountabilities and Outputs
Customer Management Objectives
To be actively engage relationships with outlets on behalf of BevCo (against set call rate and conversion targets) = actively seed BevCos base of informal retail clients and to constantly service that base weekly/monthly To facilitate informal Success Factors Customer Perspective Communication Routine communication with customers or clients Problem negotiate an effective outcome Customer Relations Asks questions to identify customer needs or expectations Follows
Key Accountabilities and Outputs
Customer Management Objectives
To be actively engage relationships with outlets on behalf of BevCo (against set call rate and conversion targets) = actively seed BevCos base of informal retail clients and to constantly service that base weekly/monthly To facilitate informal Success Factors Customer Perspective Communication Routine communication with customers or clients Problem negotiate an effective outcome Customer Relations Asks questions to identify customer needs or expectations Follows
Key Accountabilities and Outputs Customer Management Objectives To be actively engage and relationships with outlets on behalf of BevCo (against set call rate and conversion targets) = actively seed BevCos base of informal retail clients and to constantly service that base weekly/monthly To facilitate informal Success Factors Customer Perspective Communication Routine communication with customers or clients Problem negotiate an effective outcome Customer Relations Asks questions to identify customer needs or expectations Follows
processes, policies, procedures, standards and services within inter-related functional areas of responsibility
/>Ensure the availability of timely and accurate customer and sales information and reports
Providing
budgeting and forecasting processes by supporting cost centre owners to make informed financial decisions
Support cost centre owners to make informed financial decisions for
accounts
Monitoring, tracking and processing customer claims/rebates on a daily basis and ensuring accuracy
Cashbook processing Process debtors' receipts from customers Fixed Asset Register Maintenance Asset Acquisition Cost center Report Preparation Reviewing cost centre reports with heads of department monthly. Prepare
processing
experience - Maintenance Fitter - Attend to breakdowns - Call outs and standby - Plant inspections -Preventative
experience - Maintenance Fitter - Attend to breakdowns - Call outs and standby - Plant inspections -Preventative