and technical service enquiries through inbound calls and provide end-to-end service.
Main
resolved. EDUCATION, QUALIFICATIONS
Ensure that the customers are called and the resolution is confirmed before queries
little supervision
Overall Purpose:
The Customer Service Agent is responsible to effectively assist customers with information is provided to the customer and that calls which cannot be resolved are escalated to correct Responsibilities:
Resolve's client is looking for a talented Mid-Senior Full Stack Developer to join their dynamic team. The updated on emerging technologies and best practices in full stack development, and recommend innovative solutions related field. 3 years minimum of experience in full stack development. Proficiency in database management
in an efficient manner, including ensuring weekly time and attendance and employee records are complete working relationships with relevant stakeholders (centre managers, suppliers, DC's) to ensure business objectives
style="text-align:center">Outbound Sales Agent
Based responsibilities:
Outbound Sales Agent
RANDBURG- UK Campaign
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We responsibilities:
motivated and customer-oriented Service Desk Agents X3 to join our dynamic team at iOCO. They ensuring the satisfaction of users by providing timely and effective technical support and assistance allocation of incoming calls and assisting Engineers / involved parties in ensuring all calls are attended to to and closed.
OUTBOUND COLLECTIONS AGENT Randburg, Johannesburg Salary: Basic Uncapped Commission JOB ROLE To contact thereof. Ensuring high level collections at all times within the set parameters of the Debt Collection Minimum 1 year as a Debt Collection Agent in an outbound call centre. Currently unemployed Worked with general administration, planning and organizing, and time management skills. Tenacious, with ability to work as unsuccessful. The post Outbound Collections Agent appeared first on freerecruit.co.za .
of Position:
The Customer Service Agent is responsible to effectively assist customers with information is provided to the customer and that calls which cannot be resolved are escalated to correct Answering inbound calls timeously.
telephony systems within the call centre to optimise call campaigns and Agent productivity Changing of dial dial levels to increase talk time, not allowing the abandon rate to exceed abandon level targets • Monitor Monitor all off phone activities time - such as (Dispo , Dead, Meetings, Lunch Tea) - Escalate to Manager and Supervisor when required • Monitor Inbound calls received from SMS's, adjust dial speeds accordingly recycle rules once a week to confirm all correct • Agent and Supervisor Administration on CIC • Daily adherence