international time zones. 1-year international call centre experience – required. R10 000 to R13 000 Plus
We provide a variety of call centre, customer care, sales, claims, administration and office-based services looking for a call centre Customer Care and QA Team Leaders to join and leader a team of customer care care agents and quality assessor for an international company. Duties: Monitor and Discuss Stats Daily Daily / Weekly / Monthly Monitoring the Floor (Call Centre) Attend Daily / Weekly / Monthly meetings Pull Monitor Stats Listening to Agent Calls Daily Attend to emails Ensuring that your team adheres to operational
experienced Contact Centre Trainers with experience in training staff in the international Call Centre (BPO) industry training staff in a call centre environment. Experience in a BPO outsource call centres servicing international Qualifications to jobsintellibpo.com Please put “ Contact Centre Trainer” in the Subject Line. Basic Salary: R30
experienced Campaign Manager to join our team at Intellibpo. As a leader in our contact center operations, you in driving performance excellence, managing team leaders and the client, whilst ensuring service delivery improvement. Collaborate with cross-functional teams to implement initiatives that enhance operational Provide leadership and mentorship to a team of supervisors and agents, promoting professional development Demonstrated success in driving results through effective team leadership and performance management. Proficiency