Call Centre All Company Jobs in Randburg, Gauteng
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M-kopa Contact Centre Agent
Randburg
Negotiable and technical service enquiries through inbound calls and provide end-to-end service.
Main
/>Identify and respond to the customer needs from all demographics, delivering a high quality, professional
resolved. EDUCATION, QUALIFICATIONS
Ensure that the customers are called and the resolution is confirmed before queries
little supervision
share this job on whatsappVodacom Prepaid : Contact Centre Agents
Randburg
Negotiable information is provided to the customer and that calls which cannot be resolved are escalated to correct Responsibilities:
- Answering inbound calls timeously.
- Be professional and polite always
- Providing relevant information to ensure First Call Resolution.
- Effectively resolve queries
Store Manager - Clicks Valley Centre
Clicks Group LimitedRandburg
action as required. To efficiently manage and control all operational activities of the store, including expenses administration. To successfully manage in-store execution of all visual merchandising, ensuring that in-store presentation department is fully and appropriately staffed. To ensure all administrative responsibilities are attended to in working relationships with relevant stakeholders (centre managers, suppliers, DC's) to ensure business objectives and beauty retailer by living and driving the company values. Knowledge: Sound understanding and application
Dialer Administrator Randburg
Credit Solutions Services Randburg
dialler and telephony systems within the call centre to optimise call campaigns and Agent productivity Changing abandon rate to exceed abandon level targets • Monitor all off phone activities time - such as (Dispo , Dead and Supervisor when required • Monitor Inbound calls received from SMS's, adjust dial speeds accordingly Checking of the recycle rules once a week to confirm all correct • Agent and Supervisor Administration on 3 years working experience in Call Centre on Predictive diallers, Call Logging and Telephony systems
Retention Consultant Randburg
TrackerRandburg
Tracker wants to act on all cancellation calls/e-mails received, with the focus on retaining the customer level agreements and standards. Acting on all incoming calls within the SLA. Action e-mail requests received from internal and external customers. Resolving all cancellations and customer service queries and/or retention request. Effective utilization of the Call rating system. Demonstrate excellent knowledge of full qualifications advantage Previous contact Centre experience in a sales or retention environment
Retention Consultant X 11 Positions
TrackerRandburg
Tracker wants to act on all cancellation calls/e-mails received, with the focus on retaining the customer level agreements and standards. Acting on all incoming calls within the SLA. Action e-mail requests received from internal and external customers. Resolving all cancellations and customer service queries and/or retention request. Effective utilization of the Call rating system. Demonstrate excellent knowledge of full qualifications advantage Previous contact Centre experience in a sales or retention environment
Sassa - Customer Service Agents (dl)
Randburg
Negotiable information is provided to the customer and that calls which cannot be resolved are escalated to correct li>Answering inbound calls timeously.
Outbound Collections Agent
Shapiro Shaik Defries And AssociatesCentral Johannesburg
payment thereof. Ensuring high level collections at all times within the set parameters of the Debt Collection Act (‘DCA), National Credit Act (“NCA”) and the Company policies and procedures. REQUIREMENTS: Minimum year as a Debt Collection Agent in an outbound call centre. Currently unemployed Worked with targets and
Uk Campaign : Sales Agent
Randburg
Negotiable responsibilities:
- Make outbound calls in a professional and timely manner.
- Build Therefore, professionalism is to be maintained through all channels.
- Ability to accurately assess customer
p>
- Must have worked night shift in a call centre.
- Should have 1-year experience in sales
Mechanic Qualified Randburg
Afrizan People Intelligence LtdRandburg
support and customer service. Respond to incoming calls and emails from clients regarding technical issues Maintain accurate records of all communications and authorizations in the company database Liaise with service resolution of technical issues Ensure compliance with company policies and procedures, as well as relevant industry industry regulations Provide regular reports on call center activities, issues resolved, and outstanding fleet management industry Previous experience in a call center environment is highly advantageous Strong
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