with extensive in-bound and customer relations call centre experience to join their team. Must be fluent
A growing Call Centre requires skill-full agents to join their dynamic team. Duties and responsibilities: 2 years’ experience in a similar position or call centre environment · Able to work 24/7 shifts and have able to adapt in a dynamic environment The post Call Centre Agents appeared first on freerecruit.co.za .
Reference: HC003109-Carol-2 Call Centre Agent (Insurance Industry) Retail Investments Service and Operations Role Purpose As a Call Centre Agent - Service Specialist within our RISO Service Centre, you will be one resolving complex product related queries. As a Call Centre Agent - Service Specialist, you will be expected our servicing channels, currently being telephone calls, emails, digital portal and manual instruction processing primary role in one of these channels, but all Call Centre Agents -Service Specialists are appointed to
Reference: CAW005572-Mallo-1 Call Centre Agent - Centurion, Gauteng We are seeking a dynamic individual client's team as a Call Centre Agent in Centurion, Gauteng. Primary Duties Make outbound calls or send emails clients to achieve project goals. Make outbound calls and send emails to clients following our nurturing manual). Call Volumes Maintain agreed outbound call volumes and be available to receive inbound calls. Call / Skills: Attention to detail Diligence Previous call center experience (beneficial) Ability to perform
Reference: CAW005572-Mallo-1 Call Centre Agent - Centurion, Gauteng We are seeking a dynamic individual client's team as a Call Centre Agent in Centurion, Gauteng. Primary Duties Make outbound calls or send emails clients to achieve project goals. Make outbound calls and send emails to clients following our nurturing manual). Call Volumes Maintain agreed outbound call volumes and be available to receive inbound calls. Call / Skills: Attention to detail Diligence Previous call center experience (beneficial) Ability to perform
Reference: HC003109-Carol-2 Call Centre Agent (Insurance Industry) Retail Investments Service and Operations Role Purpose As a Call Centre Agent - Service Specialist within our RISO Service Centre, you will be one resolving complex product related queries. As a Call Centre Agent - Service Specialist, you will be expected our servicing channels, currently being telephone calls, emails, digital portal and manual instruction processing primary role in one of these channels, but all Call Centre Agents -Service Specialists are appointed to
with extensive in-bound and customer relations call centre experience to join their team. Must be fluent
stable environment. Minimum experience: Senior Certificate (essential) Relevant Qualification (preferred) WIFI, Networking, Client Computing & Data Centre Solutions (Avaya, Microsoft, Crestron, Extron, along with the Customer Information Sheet Client calls, Physical visits – all Clients at least once every week Client calls: Telephonic – all Clients at least once a week. Must be able to do daily call planning Follow up on Invoices and Payments Attend weekly debtors' meetings Attend product training sessions Ensure
Review the monthly debtors' age analysis. Customer calls to collect overdue amounts. Reconciliation of debtors' customers. Prepare a customer file for legal handover. Attend to customer queries and ensure every query resolution internally and externally. Liaise with the Contact Centre and Sales Departments regarding blocked orders National Senior Certificate is essential . NQF Level 6 Diploma/ Advanced Certificate in Credit Management
12/Matric coupled with a Diploma or Advanced Certificate in Credit Management (highly advantageous). Minimum Review the monthly debtors age analysis; Customer calls to collect overdue amounts; Reconciliation of debtors' customers; Prepare a customer file for legal handover; Attend to customer queries and ensure every query resolution internally and externally; Liaise with the Contact Centre and Sales Departments regarding blocked orders