Call Centre Coach Jobs in Midrand, Gauteng
- Midrand (119)
- South Africa (47)
- Allandale (1)
- IT / Computing / Software (76)
- Sales (30)
- Admin / clerical / secretarial (17)
- Accounting / Finance (16)
- Scientific / QA (5)
- Engineering (4)
- Facilities / maintenance (4)
- Construction / trades (2)
- Education / teaching (2)
Team Leader Contact Centre Midrand
Amasiko Group
South Africa
To manage and lead the Contact Centre Team, communicating organizational goals, safety practices, and performance. Operations: Monitor inbound and outbound calls and email responses Provide actionable data to internal procedures for logging calls Assess quality of contact centre staff performance Coordinate call calibration sessions Manage and lead the Contact Centre team Identify areas of development Coach and manage individual/team qualification Experience: 3-5 years experience in Call Centre or Customer Relationship Management
share this job on whatsappScrum Master Cape Town And Midrand Johannesburg
AccentureSouth Africa
launching a groundbreaking Software Engineering Centre of Excellence (COE); dedicated to building future-focused frameworks, methodologies, and ceremonies. This role calls for someone who can proactively drive projects forward governance processes as needed. Provide tailored coaching to agile teams facing challenges in complex environments inclusive environments for productive teamwork. Coaching and mentoring: Guiding the team with empathy and
It Service Desk Supervisor
Midrand
operation
- Coaching of Service Desk staff
- Continuously analysing completion
- Manage the data integrity of the call system
- Allocate work and staff to specific in mentoring and coaching individuals
- The ability to measure quality of calls logged (voice and
Technical Administrator
Midrand
Monthly
not yet accepted
Technical Call Centre & General Admin:
Receive breakdown
breakdown reports from customer and log the call with the relevant regional team
Immediately create
Technical Administrator Midrand
Ultra Personnel : Pharmaceutical, Insurance, EngineeringMidrand
Technical Call Centre & General Admin: Receive breakdown reports from customer and log the call with the
Technical Administrator
Ultra Personnel : Pharmaceutical, Insurance, EngineeringMidrand
Technical Call Centre & General Admin: Receive breakdown reports from customer and log the call with the
Operations Specialist Midrand
TalentcruSouth Africa
Using a variety of technical tools to enable First Call Resolution (FCR) in the online space – Informix Digital platforms as well as call centres and CEO's Office. Identify top service call drivers and draft suggested on boarding initiatives with customer contact centres Identify potential service improvement tools and
Digital Operations Specialist
Midrand
Negotiable ng a variety of technical tools to enable First Call Resolution (FCR) in the online space – Informix platforms as well as call centres and CEO’s Office.
Business Development Manager Midrand
Swift Recruitment LtdMidrand
R70 000 to R100 000 and communication Strategic and Operational Call Centre Control and reporting Budgeting, expense management
Business Development Manager R70 000 To R100 000
Swift Recruitment LtdMidrand
R70 000 to R100 000 and communication Strategic and Operational Call Centre Control and reporting Budgeting, expense management
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