Proficient in both English and Afrikaans Computer literate in MS Office Efficient and detail orientated
Proficient in both English and Afrikaans Computer literate in MS Office Efficient and detail orientated
Identifying needs and establishing customer profiles Log calls according to standards Complete new business and Proficient in MS Office , Excel with excellent computer skills knowledge Pricing Knowledge Knowledge of
environment. Competencies (Knowledge/Skills): Computer Literate in MS Office (Word, Excel and Outlook) and
environment. Competencies (Knowledge/Skills): Computer Literate in MS Office (Word, Excel and Outlook) and
airport logistics and alternative travel routes Computer literate Must have an understanding of administrative
airport logistics and alternative travel routes Computer literate Must have an understanding of administrative
disciplinary processes and workplace investigations Computer Literate in Microsoft applications including Word,
disciplinary processes and workplace investigations Computer Literate in Microsoft applications including Word,
customer interactions by monitoring and auditing calls, emails, and chats, conducting root cause analysis Participate in calibration sessions and build a call library; Conduct audits and onboarding for new hires; Word, PowerPoint, Outlook); At least 3 years of call center experience, with a minimum of 2 years in