a target driven Loans Call Centre Manager to manage and develop the call centre into a competitive business responsible for the effective management of the call centre (telephonic and online) to ensure loan targets to develop the unit. Key Result Areas Ensure Call Centre meets/exceeds loan out and loan In targets Management Contribute to and manage marketing initiatives at call centre level Compliance with rules and regulations (financial (financial systems and personal conduct) Monitor calls to ensure that dialogue with customers meets the
a target driven Loans Call Centre Manager to manage and develop the call centre into a competitive business responsible for the effective management of the call centre (telephonic and online) to ensure loan targets to develop the unit. Key Result Areas Ensure Call Centre meets/exceeds loan out and loan In targets Management Contribute to and manage marketing initiatives at call centre level Compliance with rules and regulations (financial (financial systems and personal conduct) Monitor calls to ensure that dialogue with customers meets the
potential customers through methods like cold calling or cold emailing to initiate sales conversations MUST have Grade 12 / Matric MUST have Minimum 6 months outbound sales experience or 12 months FACE-to
potential customers through methods like cold calling or cold emailing to initiate sales conversations MUST have Grade 12 / Matric MUST have Minimum 6 months outbound sales experience or 12 months FACE-to
all release documents. • Matric; • Maritime experience; • 1 - 2 years experience within a shipping or Freight
all release documents. • Matric; • Maritime experience; • 1 - 2 years experience within a shipping or Freight
workload and personal development; Quality of calls to be reviewed for training purposes. Any degree
workload and personal development; Quality of calls to be reviewed for training purposes. Any degree
overall admin functions of the department; Logging calls with IT; Attending to monthly catering requirements English communication; No previous internship experience; Disabled applicants will be favourably considered
overall admin functions of the department; Logging calls with IT; Attending to monthly catering requirements English communication; No previous internship experience; Disabled applicants will be favourably considered