experienced Contact Centre Trainers with experience in training staff in the international Call Centre (BPO) training staff in a call centre environment. Experience in a BPO outsource call centres servicing international Qualifications to jobsintellibpo.com Please put “ Contact Centre Trainer” in the Subject Line. Basic Salary:
international time zones. 1-year international call centre experience – required. R10 000 to R13 000 Plus
We provide a variety of call centre, customer care, sales, claims, administration and office-based services uninterrupted support services. We are looking for a call centre Customer Care and QA Team Leaders to join and and leader a team of customer care agents and quality assessor for an international company. Duties: Monitor Daily / Weekly / Monthly Monitoring the Floor (Call Centre) Attend Daily / Weekly / Monthly meetings Pull Pull and Monitor Stats Listening to Agent Calls Daily Attend to emails Ensuring that your team adheres
join our team at Intellibpo. As a leader in our contact center operations, you will play a vital role in Responsibilities: Lead and oversee daily operations of the contact center, ensuring adherence to service level agreements improvement, innovation and best practices within the contact center environment. Provide leadership and mentorship mentorship to a team of supervisors and agents, promoting professional development and high performance management and operations leadership within a contact center environment. Strong analytical skills with