Call Centre Customer Service Inbound Management Jobs in North Johannesburg

Call Centre Manager Sandton

 Business Capital Group

Sandton

Lead and manage a team of call centre agents, providing guidance, support, and regular performance feedback Operations Management Monitor call centre metrics and key performance indicators (KPIs) to ensure service level Implement and optimize call centre processes and procedures to improve efficiency and customer satisfaction Performance success in managing contact centres Proven ability to work independently and efficiently manage a contact contact centre 7 years of management experience in a contact centre environment (Operations) Bachelor's degree

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Ppra Call Centre Agent

Sandton

 Negotiable

Position:

The Customer Service Agent is responsible to effectively assist customers with general and accurate information is provided to the customer and that calls which cannot be resolved are escalated limited to):

• Answering inbound calls timeously.
• Be professional and polite
• Listening attentively to customer queries.
• Responding to customer queries accurately.
• Ensure
• Providing relevant information to ensure First Call Resolution.
• Effectively resolve queries

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Customer Service Advisor

 Brown's The Diamond Store

Sandton

Do you put customers at the heart of every decision you make? Browns The Diamond Store is looking for for a professional and passionate service-orientated representative who will foster positive relationships between our brand and our customer, by answering queries, providing exemplary service and adapting your approach timeframes. Resolving any queries regarding products or services. Following-up on orders to ensure delivery by 2 years experience in a client services and relationship management role. Excellent verbal and written

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Graduate Customer Service Sandton

 Prime South Africa

Sandton

Permanent job opportunities available for recent graduates to join an innovative and fast-growing insurance company based in Bryanston. We seek to employ individuals with good communication and interpersonal skills, good problem solving and analytical skills, ability to learn quickly and work well i

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Customer Service Advisor Sandton

 Brown's The Diamond Store

Sandton

Do you put customers at the heart of every decision you make? Browns The Diamond Store is looking for for a professional and passionate service-orientated representative who will foster positive relationships between our brand and our customer, by answering queries, providing exemplary service and adapting your approach timeframes. Resolving any queries regarding products or services. Following-up on orders to ensure delivery by 2 years experience in a client services and relationship management role. Excellent verbal and written

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Customer Service Clerk Fourways

 Thanda Human Capital

Fourways

 R10 000pm to R15000pm

I am seeking a Customer Service Clerk with Hospital and Pharmaceutical experience. Syspro Knowledge an the correct facility) Manage customer queries Ensure customer satisfaction Manage general admin for the work with high degree of independence Key time management skills to ensure deadlines are met with efficient Medical Industry an Advantage Experience in Customer Services Imperative R10 000pm to R15 000pm

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Service Manager

Midrand

 Market Related

Job Summary:The Service Manager is responsible for overseeing and managing the service department within automotive dealership, ensuring high levels of customer satisfaction, operational efficiency, and adherence adherence to OEM standards. The role includes managing warranty, parts, aftersales, and technical departments exceptional service experiences.
Key Responsibilities:

1. Customer Service Management:
   
   • Ensure high levels of customer satisfaction by addressing customer complaints and inquiries promptly

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Call Center Lead Sandton

 Ubuntu Invest

Sandton

stable and reliable client experience possible. Call Centre Sales experience preferably Financial Sector speaking At least 2 years' work experience in a Call Centre Environment. Matric. Good Command of English

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Service Manager Midrand

 Flink Recruit Pretoria

Midrand

experienced Service Manager to join their Automotive Brand in Midrand Job Summary: The Service Manager is responsible responsible for overseeing and managing the service department within an automotive dealership, ensuring ensuring high levels of customer satisfaction, operational efficiency, and adherence to OEM standards. The The role includes managing warranty, parts, aftersales, and technical departments. The ideal candidate deliver exceptional service experiences. Key Responsibilities: Customer Service Management: Ensure high levels

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Service Operations Manager Midrand

 Asie Personnel

Midrand

Automation industry is currently looking for a Service Operations Manager (Document Solutions) to be based in Midrand Midrand, Gauteng. The CSSD Service Operations Manager is accountable for the management and delivery of the the Hardware Service portfolio to all customers and Channel Partners. The responsibilities include the overall performance management of critical service areas in the CSSD department which are: Field Service, Hardware training. Management of Hardware Service Products and Solutions. Management of hardware service portfolio

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