Call Centre Customer Service Manager Jobs in Midrand, Gauteng

Customer Service – Retail (midrand)

 Z&a Recruitment

Allandale

We are currently seeking Customer Service Officers – Full-Time Monday – Friday (No Weekends). FULL TRAINING expect to do: Provide friendly and helpful service to our customers, Liaise with our valued builders and trade replenish products Organise deliveries and ensure customer orders are dispatched in full and on time What passion for customer service and admin Be approachable and confident interacting with customers An ability Basic: R 4000 – R 6 500 per month The post Customer Service – Retail (Midrand) appeared first on freerecruit

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Service Manager

Midrand

 Market Related

Job Summary:The Service Manager is responsible for overseeing and managing the service department within automotive dealership, ensuring high levels of customer satisfaction, operational efficiency, and adherence adherence to OEM standards. The role includes managing warranty, parts, aftersales, and technical departments exceptional service experiences.
Key Responsibilities:

1. Customer Service Management:
   
   • Ensure high levels of customer satisfaction by addressing customer complaints and inquiries promptly

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Service Manager Midrand

 Flink Recruit Pretoria

Midrand

experienced Service Manager to join their Automotive Brand in Midrand Job Summary: The Service Manager is responsible responsible for overseeing and managing the service department within an automotive dealership, ensuring ensuring high levels of customer satisfaction, operational efficiency, and adherence to OEM standards. The The role includes managing warranty, parts, aftersales, and technical departments. The ideal candidate deliver exceptional service experiences. Key Responsibilities: Customer Service Management: Ensure high levels

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Service Operations Manager Midrand

 Asie Personnel

Midrand

Automation industry is currently looking for a Service Operations Manager (Document Solutions) to be based in Midrand Midrand, Gauteng. The CSSD Service Operations Manager is accountable for the management and delivery of the the Hardware Service portfolio to all customers and Channel Partners. The responsibilities include the overall performance management of critical service areas in the CSSD department which are: Field Service, Hardware training. Management of Hardware Service Products and Solutions. Management of hardware service portfolio

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Service Manager Midrand

 Isanqa

South Africa

Our client requires the services of a Software Engineer (Advanced) - Midrand/Menlyn/Rosslyn/Home Office migration/transformation of existing BMW IT Service Management processes and services from BMC Remedy platform to ServiceNow related to key topics included in the scope of services supported. Analyse KPIs to identify trends and Conducting IT service quality assurance, monitoring, and analyzing performance issues to ensure service standards levels of support, managing incidents, and ensuring continuous operation of IT services. Focusing on continual

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Customer Liaison / Internal Sales

 Time Personnel

Midrand

have worked with quotations, invoicing and stock management? Our National client in the electrical industry for walk in customers Dealing with international clients Ensure information on customer orders is correct Understand customer needs and continuously promoting products to new and existing customers Contacting Contacting customers to ensure the accuracy of information on the invoices Follow up on sales quotes weekly Maintain records of all follow ups made with customers with feedback to management Updating product knowledge by studying

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Customer Liaison Midrand

 Time Personnel

Midrand

have worked with quotations, invoicing and stock management? Our National client in the electrical industry for walk in customers Dealing with international clients Ensure information on customer orders is correct Understand customer needs and continuously promoting products to new and existing customers Contacting Contacting customers to ensure the accuracy of information on the invoices Follow up on sales quotes weekly Maintain records of all follow ups made with customers with feedback to management Updating product knowledge by studying

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Customer Activation Specialist

 Masa Outsourcing Ltd

South Africa

client in the automotive sector is looking for a Customer Activation Specialist to provide activation and requirement 2-3 years working experience in the customer service or sales industry MS Office suite Relevant support through creation, engagement and lead management of clients digitally, telephonically and on the CRM Ensure a competitive culture in which every customer demographic is included Lead creation and activation (telephone etiquette) and face to face measured by call recordings and client feedback Complete applications

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Team Leader Contact Centre Midrand

 Amasiko Group

South Africa

To manage and lead the Contact Centre Team, communicating organizational goals, safety practices, and keeping management updated on team performance. Operations: Monitor inbound and outbound calls and email determine customer service levels Use quality monitoring data management systems Monitor customer queries/complaints procedures for logging calls Assess quality of contact centre staff performance Coordinate call calibration sessions Analyze customer service levels Take corrective action to rectify deficiencies People Management: Manage

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Technical Service And After Sales Manager Midrand

 Globevest Placements Ltd.

Midrand

They are looking for a Technical Service and After Sales Manager to join their team. JOB DESCRIPTION: of this job is to carry out all service operations by keeping customer satisfaction and brand value of and be able to coordinate the service team, to successfully complete service activities by communicating current and potential customers. MAIN DUTIES & RESPONSIBILITIES: Creating service targets and preparing periodic service reports To present these prepared service reports to the relevant managers. To make

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