Elandsfontein
/>
- 5 years management experience in a Call Centre environment
Knowledge and Required
& complaints handlingKnowledge of Call Centre Management systems.Duties:
call centre structure.Document performance agreements
Conduct remote live listens of at least 3-5 calls per week per CLO area.Conduct required
daily. (Number of calls per person, orders captured, queries
resolved, follow up calls and engagements)
share this job on whatsapp
Nss Fasteners
South Africa
trail of the specific sales order until it is dispatched. Ensure customers are promptly notified of no
share this job on whatsapp
Nss Fasteners
South Africa
trail of the specific sales order until it is dispatched. Ensure customers are promptly notified of no
share this job on whatsapp