of the Command Centre Operator is to ensure an efficient operation of the Command Centre. Reporting: The The Command Centre Operator will report to the Command Centre Manager. KEY RESPONSIBILITIES: •Enforce the Command Centre is fully operational and efficient •Handle and resolve Staff and Client Complaints the Command Centre Job Description •Ensure that the primary function of the Command Centre is always upheld telephone calls in the Command Centre and issuing access reference numbers •Camera monitoring •Client Liaison
of the Command Centre Operator is to ensure an efficient operation of the Command Centre. Reporting: The The Command Centre Operator will report to the Command Centre Manager. KEY RESPONSIBILITIES: •Enforce the Command Centre is fully operational and efficient •Handle and resolve Staff and Client Complaints the Command Centre Job Description •Ensure that the primary function of the Command Centre is always upheld telephone calls in the Command Centre and issuing access reference numbers •Camera monitoring •Client Liaison
Manage efficient branch operations (i.e., Sales, Call Centre, Logistics, Warehouse and Admin) by managing standards Monitor Customer service standards in the Call Centre /Internal Sales Ensure the Warehouse operates
experience. You will be required to take on calls logged by clients, troubleshoot/resolve issues quickly and and effectively, while constantly keeping the client and management updated on progress. You will be required required to communicate professionally with both client and management, remote and onsite support, be well the service provided to the client and the communication with the client and management. You will also normal hours” from time to time, if required by the client or management. You will be encouraged to think
Description 10 calls a day to existing clients to sell and cross sell Solve customer complaints within complaints/compliments, stock on hand, query reports, call report, visit files etc. Processing sales orders
Description 10 calls a day to existing clients to sell and cross sell Solve customer complaints within complaints/compliments, stock on hand, query reports, call report, visit files etc. Processing sales orders
to meet the ever changing needs of our diverse client base across the African continent, you are ensured through to the relevant RDC (regional Distribution Centre) or Retail Store. The risks associated with stock it reaches its expiry date Call Cycles Putting together monthly, weekly call cycles Working with Buyers
to meet the ever changing needs of our diverse client base across the African continent, you are ensured through to the relevant RDC (regional Distribution Centre) or Retail Store. The risks associated with stock it reaches its expiry date Call Cycles Putting together monthly, weekly call cycles Working with Buyers
Johannesburg and Cape Town, our accredited training centres offer a platform for you to share your knowledge
Johannesburg and Cape Town, our accredited training centres offer a platform for you to share your knowledge