Call Centre Manager - Western Cape A dynamic, innovative, and inspiring company providing fintech solutions multiple sectors is looking for an experienced Call Centre Manager with Inbound, Outbound and Customer Service Responsible for the effective running of the Operations centre Must ensure the highest level of customer satisfaction Responsible for Training and leading the Operations team consisting of sales, Partner support and customer levels within the department ensuring workflow is managed Analysis of performance data ensuring that development
looking for a Call Centre Manager to join their team in Cape Town . 1. Operational Management Oversee Daily smooth running of the call centre operations, handling inbound and outbound calls efficiently. Resource Resource Allocation: Manage and allocate resources to meet call volumes and maintain service levels. Capacity such as call wait times, resolution rates, and customer satisfaction scores. 2. Team Leadership Team Management: Management: Lead and supervise a team of call centre agents, providing guidance, support, and feedback.
Call Centre Manager - Western Cape A dynamic, innovative, and inspiring company providing fintech solutions multiple sectors is looking for an experienced Call Centre Manager with Inbound, Outbound and Customer Service Responsible for the effective running of the Operations centre Must ensure the highest level of customer satisfaction Responsible for Training and leading the Operations team consisting of sales, Partner support and customer levels within the department ensuring workflow is managed Analysis of performance data ensuring that development
scouting for enthusiastic individuals to join our team. We offer a basic salary, however an individuals Contributing to and driving sales by effectively calling clients Responsible for processing all correct correct information onto final sales Adhering to sales team standards checklist skills Posses exemplary costumer 4500 plus commission and incentives. The post Call Centre Agents appeared first on freerecruit.co.za .
Experienced Call centre Agents Needed, Salt River, Cape Town. Company Name: NCRMC. NCR Management Centre, an an outbound Call Centre has an exciting opportunity for dynamic and energetic individuals to assume the the responsibility as Call Centre Agent - reporting to the Floor Manager. The successful candidates is Requirements: At least 1-year experience within an call centre environment; Knowledge of Debt Review Cancellation objectives as agreed with the coach/manager. Adhere to the call centre policies and procedures at all times
we want you to join our dynamic team In this exciting call centre-based marketing position, you'll have opportunities to reach your full potential. Supportive Team Environment: Thrive in an inclusive, office-based easier compared to companies that rely on cold calling. Competitive Compensation: Enjoy above-market salaries thrive in a dynamic team environment. Goal driven and effective time management. Desired Experience and Growth opportunities. No experience required. Call centre experience is preferred. All training is provided
we want you to join our dynamic team In this exciting call centre-based marketing position, you'll have opportunities to reach your full potential. Supportive Team Environment: Thrive in an inclusive, office-based easier compared to companies that rely on cold calling. Competitive Compensation: Enjoy above-market salaries thrive in a dynamic team environment. Goal driven and effective time management. Desired Experience and Growth opportunities. No experience required. Call centre experience is preferred. All training is provided
for CIC Team Leader to coordinate, manage and control the activities of the Inbound/Outbound team to maintain through First Contact Resolution and effective Case Management to meet organizational and operational objectives is met through an efficient and effective working team in the most cost – effective manner. Implement and customer experience through First Contact Resolution Call handling quality, including taking ownership of end-to-end processing, risk management and workflow and ensure the team's adherence to these requirements
Team Leader - Electrical/Solar - Western Cape Join Our Team: Experienced Electrician Wanted Are you a hands-on experience? Do you have a knack for leading teams and ensuring projects run smoothly? If so, we want in the electrical field. Leadership: Proven team leader capabilities. Skills: Expertise in electrical with us Apply today and bring your expertise to a team that values your skills and leadership. Apply Now
Personnel is currently searching for a Picker and Packer Team Lead to join a leading manufacturer based in the application unsuccessful The post Picker and Packer Team Leader appeared first on freerecruit.co.za .