Outbound Sales Agent
Based exceeding monthly sales targets through inbound and outbound telephonic selling.
You will be required responsibilities:
OUTBOUND COLLECTIONS AGENT Randburg, Johannesburg Salary: Basic Uncapped Commission JOB ROLE To contact 1 year as a Debt Collection Agent in an outbound call centre. Currently unemployed Worked with targets consider your application as unsuccessful. The post Outbound Collections Agent appeared first on freerecruit
service and technical service enquiries through inbound calls and provide end-to-end service.
Main
resolved. EDUCATION
Ensure that the customers are called and the resolution is confirmed before queries
little supervision
information is provided to the customer and that calls which cannot be resolved are escalated to correct Responsibilities:
working relationships with relevant stakeholders (centre managers, suppliers, DC's) to ensure business objectives
Outbound Sales Agent
RANDBURG- UK Campaign
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We responsibilities:
information is provided to the customer and that calls which cannot be resolved are escalated to correct limited to):
dialler and telephony systems within the call centre to optimise call campaigns and Agent productivity Changing Manager and Supervisor when required • Monitor Inbound calls received from SMS's, adjust dial speeds accordingly 3 years working experience in Call Centre on Predictive diallers, Call Logging and Telephony systems systems • Telephony • Reporting • Call Logging • Analytical Skills • Computer Literacy • Planning and organising
Tracker wants to act on all cancellation calls/e-mails received, with the focus on retaining the customer agreements and standards. Acting on all incoming calls within the SLA. Action e-mail requests received retention request. Effective utilization of the Call rating system. Demonstrate excellent knowledge of full qualifications advantage Previous contact Centre experience in a sales or retention environment background. 3-4 years working experience in a Contact Centre. Certificate in Customer Services will be an advantage
Tracker wants to act on all cancellation calls/e-mails received, with the focus on retaining the customer agreements and standards. Acting on all incoming calls within the SLA. Action e-mail requests received retention request. Effective utilization of the Call rating system. Demonstrate excellent knowledge of full qualifications advantage Previous contact Centre experience in a sales or retention environment background. 3-4 years working experience in a Contact Centre. Certificate in Customer Services will be an advantage