Outbound Sales Agent
Based exceeding monthly sales targets through inbound and outbound telephonic selling.
You will be required responsibilities:
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and technical service enquiries through inbound calls and provide end-to-end service.
Main
resolved. EDUCATION
Ensure that the customers are called and the resolution is confirmed before queries
little supervision
Overall Purpose:
The Customer Service Agent is responsible to effectively assist customers with information is provided to the customer and that calls which cannot be resolved are escalated to correct Responsibilities:
working relationships with relevant stakeholders (centre managers, suppliers, DC's) to ensure business objectives
Outbound Sales Agent
RANDBURG- UK Campaign
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We responsibilities:
motivated and customer-oriented Service Desk Agents X3 to join our dynamic team at iOCO. They allocation of incoming calls and assisting Engineers / involved parties in ensuring all calls are attended to to and closed.
Qualifications r
of Position:
The Customer Service Agent is responsible to effectively assist customers with information is provided to the customer and that calls which cannot be resolved are escalated to correct limited to):
for energetic, well-travelled, passionate individuals who love everything about travel and who have a passion passion for turning holiday dreams into reality. The travel consultants provide world-class service by effectively selling and booking of holiday packages to the Travel Agent, to achieve personal and company sales targets professional travel advice and provide accurate and creative quotations to customers/agents by discussing discussing client requirements either via call centre or over e-mail advising on suitable options in line with
telephony systems within the call centre to optimise call campaigns and Agent productivity Changing of dial and Supervisor when required • Monitor Inbound calls received from SMS's, adjust dial speeds accordingly recycle rules once a week to confirm all correct • Agent and Supervisor Administration on CIC • Daily adherence 3 years working experience in Call Centre on Predictive diallers, Call Logging and Telephony systems systems • Telephony • Reporting • Call Logging • Analytical Skills • Computer Literacy • Planning and organising