team as a Manager at CUM Books Key West Shopping Centre or Clearwater Mall. With a history spanning over
Certificate Fully Bilingual (English and Afrikaans) Call Centre Sales Experience Problem Solving Ability Training
Certificate Fully Bilingual (English and Afrikaans) Call Centre Sales Experience Problem Solving Ability Training
implemented in a manner that supports operational quality and meets the defined departmental priorities Communicate objectives Provide appropriate staff development, coaching and mentoring and retain skilled and engaged employees improvements. -Manage the implementation of the Quality Management Framework with adherence to standards by the business, monitor and improve -Perform quality evaluations for team members and peer to peer reviews growth by focusing on their strengths and styles -Coach and enable team to maximise their potential -Empower
to routine and specialized technical functions, quality and administration. Key Performance Areas Operational Operational Duties Safety, Health, Environment and Quality duties Administrative Functions Specialised Technical Overtime as and when required. Participate in rostered call duty, when required. Proficient eye-sight and reasonable
to routine and specialized technical functions, quality and administration. Key Performance Areas Operational Operational Duties Safety, Health, Environment and Quality duties Administrative Functions Specialised Technical Overtime as and when required. Participate in rostered call duty, when required. Proficient eye-sight and reasonable
drawing on one's knowledge and experience base and calling on other references and resources necessary. and rewards other's performance. Motivates, coaches, and develops others
drawing on one's knowledge and experience base and calling on other references and resources necessary. and rewards other's performance. Motivates, coaches, and develops others
in the store
Engage with the Distribution Centre regarding stock-related issues
Ensure stock anning and Organising
Pays attention to quality standards.
Ensures work gets done right the
standards are delivered Client service delivery and quality Follow procedures and cooperate with peers and in a manner that supports and meets operational quality standards and meets the defined departmental priorities standards and objectives Engage in development, coaching and mentoring Support transformation through valuing