Call Centre Manager - Western Cape A dynamic, innovative, and inspiring company providing fintech solutions multiple sectors is looking for an experienced Call Centre Manager with Inbound, Outbound and Customer Service Responsible for the effective running of the Operations centre Must ensure the highest level of customer satisfaction Training and leading the Operations team consisting of sales, Partner support and customer services Responsible levels within the department ensuring workflow is managed Analysis of performance data ensuring that development
looking for a Call Centre Manager to join their team in Cape Town . 1. Operational Management Oversee Daily smooth running of the call centre operations, handling inbound and outbound calls efficiently. Resource Resource Allocation: Manage and allocate resources to meet call volumes and maintain service levels. Capacity Monitor and analyze performance metrics, such as call wait times, resolution rates, and customer satisfaction 2. Team Leadership Team Management: Lead and supervise a team of call centre agents, providing guidance
Call Centre Manager - Western Cape A dynamic, innovative, and inspiring company providing fintech solutions multiple sectors is looking for an experienced Call Centre Manager with Inbound, Outbound and Customer Service Responsible for the effective running of the Operations centre Must ensure the highest level of customer satisfaction Training and leading the Operations team consisting of sales, Partner support and customer services Responsible levels within the department ensuring workflow is managed Analysis of performance data ensuring that development
description: Achieving sales targets and converting outbound leads. Contributing to and driving sales by effectively effectively calling clients Responsible for processing all correct information onto final sales Adhering to to sales team standards checklist skills Posses exemplary costumer service skills Be able to communicate 4500 plus commission and incentives. The post Call Centre Agents appeared first on freerecruit.co.za .
Experienced Call centre Agents Needed, Salt River, Cape Town. Company Name: NCRMC. NCR Management Centre, an an outbound Call Centre has an exciting opportunity for dynamic and energetic individuals to assume the the responsibility as Call Centre Agent - reporting to the Floor Manager. The successful candidates is Requirements: At least 1-year experience within an call centre environment; Knowledge of Debt Review Cancellation Computer Literate. Saturdays may apply depending on sales targets. Skills and Competencies: Interpersonal
you to join our dynamic team In this exciting call centre-based marketing position, you'll have the opportunity easier compared to companies that rely on cold calling. Competitive Compensation: Enjoy above-market salaries team environment. Goal driven and effective time management. Desired Experience and Qualifications: Completed Growth opportunities. No experience required. Call centre experience is preferred. All training is provided
you to join our dynamic team In this exciting call centre-based marketing position, you'll have the opportunity easier compared to companies that rely on cold calling. Competitive Compensation: Enjoy above-market salaries team environment. Goal driven and effective time management. Desired Experience and Qualifications: Completed Growth opportunities. No experience required. Call centre experience is preferred. All training is provided
is space is seeking to employ EXPERIENCED Sales Call Centre Agents currently residing in Cape Town IF back-to-back calls from our customers and engaging directly with Hotel guests as a specialist in sales and reservations with the opportunity to upskill for more complex calls. You will have conversations with our customers limited to) reservation requests, Hotels Honors account/promotional information, service/stay related concerns concerns or complaints, etc Matric Min 12 months call centre sales experience (Insurance, Life Cover, Telecommunications
As a Sales Agent you will be responsible for delivering exceptional sales service resulting in the generation experience in a call Centre or client service environment Must have at least 2 years' call Centre experience
looking for a Call Centre Manager to join their team in Cape Town . 1. Operational Management Oversee Daily smooth running of the call centre operations, handling inbound and outbound calls efficiently. Resource Resource Allocation: Manage and allocate resources to meet call volumes and maintain service levels. Capacity Monitor and analyze performance metrics, such as call wait times, resolution rates, and customer satisfaction 2. Team Leadership Team Management: Lead and supervise a team of call centre agents, providing guidance