Lead and manage a team of call centre agents, providing guidance, support, and regular performance feedback initiatives as needed Operations Management Monitor call centre metrics and key performance indicators (KPIs) agreements (SLAs) are met Implement and optimize call centre processes and procedures to improve efficiency contact centres Proven ability to work independently and efficiently manage a contact centre 7 years years of management experience in a contact centre environment (Operations) Bachelor's degree / Diploma in
Prior call centre experience is required A basic salary of R 8500 p.m. loads of perks The post Call Centre
information is provided to the customer and that calls which cannot be resolved are escalated to correct limited to):
a target driven Loans Call Centre Manager to manage and develop the call centre into a competitive business responsible for the effective management of the call centre (telephonic and online) to ensure loan targets to develop the unit. Key Result Areas Ensure Call Centre meets/exceeds loan out and loan In targets Management Contribute to and manage marketing initiatives at call centre level Compliance with rules and regulations (financial (financial systems and personal conduct) Monitor calls to ensure that dialogue with customers meets the
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professionals to join their Sales team. Our client is looking to employ a Sales Executive RESPONSIBILITIES Driving Driving the sales process through leads that are generated through online applications/partnership channels prospects, to bring insights to management and the sales team Understanding the client needs Ensure accurate Diploma or similar (advantageous). 3 years' strong sales experience Financial Services experience (advantageous)
What are we looking for? Are you a seasoned sales expert ready to make a significant impact? Raizcorp South Africa. If you have a business-to-business sales background and want to drive change while growing scores with tailored solutions. Focus on Sales: Concentrate on sales while our team handles onboarding. Strategize B2B Sales Success: Proven track record in business-to-business solutions sales. Corporate Sales Expertise: direct impact on people's lives. Sales-Driven: Serious about sales, pipeline management, and growth.
a target driven Loans Call Centre Manager to manage and develop the call centre into a competitive business responsible for the effective management of the call centre (telephonic and online) to ensure loan targets to develop the unit. Key Result Areas Ensure Call Centre meets/exceeds loan out and loan In targets Management Contribute to and manage marketing initiatives at call centre level Compliance with rules and regulations (financial (financial systems and personal conduct) Monitor calls to ensure that dialogue with customers meets the
growth my client looking to recruit driven Sales Executives to join their team, and help them reach their Insurance. Using their quotation system and proven sales process, you will take the customer through a fact-finding and convert these clients into sales. The post Insurance Sales Executive appeared first on freerecruit
professionals to join their Sales team. Our client is looking to employ a Sales Executive RESPONSIBILITIES Driving Driving the sales process through leads that are generated through online applications/partnership channels prospects, to bring insights to management and the sales team Understanding the client needs Ensure accurate Diploma or similar (advantageous). 3 years' strong sales experience Financial Services experience (advantageous)