Call Centre Service Support Manager Jobs in Midrand, Gauteng

Service Manager

Midrand

 Market Related

Job Summary:The Service Manager is responsible for overseeing and managing the service department within adherence to OEM standards. The role includes managing warranty, parts, aftersales, and technical departments exceptional service experiences.
Key Responsibilities:

1. Customer Service Management:
   service and retention.
2. Operations Management:
   
   • Oversee of the service department, ensuring efficient workflow and productivity.
   • Manage service schedules

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Manager Support Midrand

 Recru-it

South Africa

Reference: PE010865-LM-1 Role: A Senior IT Manager is required to play a crucial role in strategic oversight units to support the company initiatives and improve interdepartmental workflows and processes Manage vendor oversight of service delivery, to ensure the company receives high-quality products and services. Data analysis through identifying and managing risks arising from own department. Support standardised delivery processes Deliver best practice services, meet and exceed client expectations in support of strengthened business

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Manager: Channel Support Frontline

Midrand

 market related Monthly

Role:
A Senior IT Manager is required to play a crucial role in strategic oversight execution (GT) team, and other business units to support the company initiatives and improve interdepartmental processes

Service Manager Midrand

 Flink Recruit Pretoria

Midrand

experienced Service Manager to join their Automotive Brand in Midrand Job Summary: The Service Manager is responsible responsible for overseeing and managing the service department within an automotive dealership, ensuring adherence to OEM standards. The role includes managing warranty, parts, aftersales, and technical departments deliver exceptional service experiences. Key Responsibilities: Customer Service Management: Ensure high levels customer service and retention. Operations Management: Oversee the daily operations of the service department

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Service Operations Manager Midrand

 Asie Personnel

Midrand

Automation industry is currently looking for a Service Operations Manager (Document Solutions) to be based in Midrand Midrand, Gauteng. The CSSD Service Operations Manager is accountable for the management and delivery of the the Hardware Service portfolio to all customers and Channel Partners. The responsibilities include the overall performance management of critical service areas in the CSSD department which are: Field Service, Hardware Product Support, IFS system local administration and Hardware Technical training. Management of Hardware

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Service Manager Midrand

 Isanqa

South Africa

Our client requires the services of a Software Engineer (Advanced) - Midrand/Menlyn/Rosslyn/Home Office measurements. Support migration/transformation of existing BMW IT Service Management processes and services from platform to ServiceNow platform. 2nd and 3rd level support for BMW ServiceNow ITSM Processes Creating and related to key topics included in the scope of services supported. Analyse KPIs to identify trends and areas Conducting IT service quality assurance, monitoring, and analyzing performance issues to ensure service standards

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Office Support

 Stonebridge Hr Solutions

Midrand

company based in the Midrand area to give office support to other staff members, data capturing, reporting reporting, secretarial duties as well as customer service. Requirements: Grade 12 Tertiary qualifications will List for office, cleaning and kitchen supplies Service Calls: H/O and ASJ/Sterns x3 times per year Sending Stock Adjustments Customer research Assistance Manager with bookings and advise on their calendar Please

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Team Leader Contact Centre Midrand

 Amasiko Group

South Africa

To manage and lead the Contact Centre Team, communicating organizational goals, safety practices, and keeping management updated on team performance. Operations: Monitor inbound and outbound calls and email actionable data to internal support groups Analyze statistics to determine customer service levels Use quality quality monitoring data management systems Monitor customer queries/complaints and ensure timely closure Ensure procedures for logging calls Assess quality of contact centre staff performance Coordinate call calibration sessions

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Junior Sales Support

 Executech Search And Selection

Midrand

industry requires a service-oriented individual who will primarily be required to supply support to the external them up to service the market properly and to ensure that customers receive excellent service. Sales Support will also provide administrative backup to Sales Management and assist walk in customers from time to time required Provide backup to front desk Notify Management of potential problems Requirements: Previous positions visit our website www.executech.co.za or Call us on 011 442 0644 and quote this advert. Please

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Technical Support Engineer Midrand

 The Talent Experts

Midrand

innovate? Do you excel in providing technical support, training, and customised solutions for commercial designs of PV systems, and offering technical support and training to the sales team. You will monitor battery solutions for local clients and keep the management informed of market trends and advanced product will provide pre-sale training and after-sales support to our residential and commercial customers, and commitment to quality, they foster a collaborative and supportive work environment where your expertise and creativity

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