Call Centre Service Support Manager Jobs in Mpumalanga
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It Call Centre & Remote Support Manager
Nelspruit
R17,500 to R25,000 the telecoms industry requires a Call Centre & Remote Support Manager in Nelspruit.
Duties responsible for overseeing and optimizing customer support operations, contributing to a positive customer customer experience and the overall success of the support team.
share this job on whatsappCall Centre Manager Nelspruit
Careercare-saNelspruit
R17,500 - R25,000 the telecoms industry requires a Call Centre & Remote Support Manager in Nelspruit. The candidate will responsible for overseeing and optimizing customer support operations, contributing to a positive customer customer experience and the overall success of the support team. Lead a team Monitor performance Quality assurance development Technology management Analyse customer feedback Escalation management Resource planning Reporting
Approved Repair Centre Manager
Ukuthula RecruitmantNelspruit
Repair Centre experience (3 years) • Qualified Motor Technician (A – certification) • Management diploma the Motor Dealership Industry / Approved Repair Centre • An effective understanding of financial budgeting and Safety Act. 1993 The post Approved Repair Centre Manager appeared first on freerecruit.co.za .
Service Manager Midrand
IsanqaSouth Africa
Our client requires the services of a Software Engineer (Advanced) - Midrand/Menlyn/Rosslyn/Home Office measurements. Support migration/transformation of existing BMW IT Service Management processes and services from platform to ServiceNow platform. 2nd and 3rd level support for BMW ServiceNow ITSM Processes Creating and related to key topics included in the scope of services supported. Analyse KPIs to identify trends and areas Conducting IT service quality assurance, monitoring, and analyzing performance issues to ensure service standards
Service Manager Bethal
Scania LtdSouth Africa
main responsibility of the Service Manager is to proactively develop and manage the workshop business and contributing to the profitable growth of Scania. The Service Manager ensures that customers have great confidence excellent service by managing employees and customer relationships. ▪ Workshop management – Manage and plan Leading and motivating the workshop and service staff and Services Salesman personnel. ▪ Workshop customer Develop and manage customer relationships ensuring that customer needs are met and services are developed
Team Leader Contact Centre Midrand
Amasiko GroupSouth Africa
To manage and lead the Contact Centre Team, communicating organizational goals, safety practices, and keeping management updated on team performance. Operations: Monitor inbound and outbound calls and email actionable data to internal support groups Analyze statistics to determine customer service levels Use quality quality monitoring data management systems Monitor customer queries/complaints and ensure timely closure Ensure procedures for logging calls Assess quality of contact centre staff performance Coordinate call calibration sessions
Service Supervisor
Ehlanzeni
Monthly
Description:
The Service Supervisor is to supervise service according to the service standards and ensure
ensure that service staff are fully prepared for each guest service, including confidence in food/menu
Focus Areas:
- Ensure consistency in services and products offered.
- Monitor staff and obeyed.
- Perform beverage preparation or service tasks including presentation and sales of beverages Kitchen and the Service team, including daily service meetings and appropriate pass management.
- Investigate
Ict Support Nelspruit
Careercare-saNelspruit
R15,000 Telecoms Industry requires a candidate for Remote Support L2. 5 - 10 years experience Matric Ability to tertiary
Admin Clerk/office Support
Transnet Freight Rail CompanyNelspruit
Full job description Support management managers and executives with daily administrative tasks Plan Excellent time management skills and ability to multi-task and prioritise work Answer phone calls, provide calendar Fully integrate yourself into the company’s services and offerings. Compose and type regular correspondence and budget reports. Greet and provide general support to visitors. Develop, implement, and improve office administrative assistant In-depth understanding of office management and daily operations Excellent written and verbal
Support Engineer Centurion
Network Alliance LtdSouth Africa
Position: Intermediate & Senior Support Engineers Company: Network Alliance Location : Centurion Communications Technology (ICT) as a distinguished Managed Services Provider. Headquartered in Gauteng, we're seeking new talent to join our support team. Provide expert technical support for network infrastructure infrastructure support Familiarity with VOIP systems is preferred Prior experience in Network Support is beneficial
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