the telecoms industry requires a Call Centre & Remote Support Manager in Nelspruit.
Duties responsible for overseeing and optimizing customer support operations, contributing to a positive customer customer experience and the overall success of the support team.
the telecoms industry requires a Call Centre & Remote Support Manager in Nelspruit. The candidate will responsible for overseeing and optimizing customer support operations, contributing to a positive customer customer experience and the overall success of the support team. Lead a team Monitor performance Quality assurance development Technology management Analyse customer feedback Escalation management Resource planning Reporting
Repair Centre experience (3 years) • Qualified Motor Technician (A – certification) • Management diploma the Motor Dealership Industry / Approved Repair Centre • An effective understanding of financial budgeting and Safety Act. 1993 The post Approved Repair Centre Manager appeared first on freerecruit.co.za .
/>- Post Graduate Degree in Business Management, Project Management, or Electrical Engineering.
-
Knowledge and experience of a formal project management methodology.
- High computer literacy, including
Telecoms Industry requires a candidate for Remote Support L2. 5 - 10 years experience Matric Ability to tertiary
Full job description Support management managers and executives with daily administrative tasks Plan Excellent time management skills and ability to multi-task and prioritise work Answer phone calls, provide calendar Fully integrate yourself into the company’s services and offerings. Compose and type regular correspondence and budget reports. Greet and provide general support to visitors. Develop, implement, and improve office administrative assistant In-depth understanding of office management and daily operations Excellent written and verbal
NEL011494-SH-1 The Project Support Officer (PSO) will support the Project Manager and Project Team in coordinating controlling projects. The PSO will ensure that project management methods and standards are implemented consistently assist in organizing project tasks and resources, manage risks, aid in procurement and logistics, liaise - Post Graduate Degree in Business Management, Project Management, or Electrical Engineering. - Knowledge Knowledge and experience of a formal project management methodology. - High computer literacy, including
Nelspruit is seeking the services of a project support officer. The position provide support to Various Project Project managers and report directly to the project department HOD. A Project Support Officer will perform following specific roles: - Ensure the agreed project management methods, standards and processes are maintained project lifecycle. - Assist the Project Manager and Team Managers in the production and maintenance of project required on various projects. - Assist the Project manager in the execution of his day to day duties. - Develop
The position provide support to Various Project managers and report directly to the project department
department HOD. A Project
Support Officer will perform the following specific roles:
- Ensure the agreed
agreed project management methods, standards and processes are maintained throughout the project lifecycle
lifecycle.
- Assist the Project Manager and Team Managers in the production and maintenance of project
on various projects.
- Assist the Project manager in the execution of his day to day duties.
-
first contact within the Clients Relationship Management environment
The incumbent will be responsible the following:
Provide quality customer service within CRM:
Handle all face-to-face enquiries to emails, web queries, posted queries/courier services, faxes within allocated time frame.
Update relevant GPAA systems.
Provide Client liaison services within the office:
Respond to escalated regarding outstanding queries.
Relationship management on any changes happening in the various sections