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Call Centre Services Inbound Jobs in Randburg, Gauteng

Jobs 1-10 of 91

M-kopa Contact Centre Agent

Randburg  Negotiable

customer service and technical service enquiries through inbound calls and provide end-to-end service.

Main present benefits/opportunities of the sales or service in an effective manner.


  • Identify demographics, delivering a high quality, professional service to these customers.

  • Exercise appropriate resolved.

  • Ensure that the customers are called and the resolution is confirmed before queries little supervision
  • Contact Centre skills training
  • Call handling skills
  • Telephone


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  • Vodacom Prepaid : Contact Centre Agents

    Randburg  Negotiable

    Overall Purpose:

    The Customer Service Agent is responsible to effectively assist customers excellent service. It is imperative that accurate information is provided to the customer and that calls which Responsibilities:

    • Answering inbound calls timeously.
    • Be professional and polite
    • Providing relevant information to ensure First Call Resolution.
    • Effectively resolve queries Sotho
    • Computer literate
    • Customer service experience highly advantageous


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    Store Manager - Clicks Valley Centre

     Clicks Group LimitedRandburg

    ensure the efficient operation of the store and service excellence by leading and directing the store operations complete and submitted to HR. To execute customer service initiatives in store and take corrective action working relationships with relevant stakeholders (centre managers, suppliers, DC's) to ensure business objectives compliance management procedures Knowledge of Customer service excellence Knowledge of labour legislation and


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    Service Desk Agents X3

    Randburg  Negotiable

    passionate about delivering exceptional customer service and providing technical support? We're seeking highly motivated and customer-oriented Service Desk Agents X3 to join our dynamic team allocation of incoming calls and assisting Engineers / involved parties in ensuring all calls are attended to to and closed.

  • Ensure that all calls are logged within ITSM tool as per the required operational experience in an IT service desk environment
  • 1-2 Years’ customer service experience
  • 1-2


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  • Sassa - Customer Service Agents (dl)

    Randburg  Negotiable

    Customer Service Fixed Term Contract Position

    The Customer Service Agent is responsible to effectively assist customers information is provided to the customer and that calls which cannot be resolved are escalated to correct limited to):

    • Answering inbound calls timeously.
    • Be professional and polite
    • Providing relevant information to ensure First Call Resolution.
    • Effectively resolve queries


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    Dialer Administrator Randburg

     Credit Solutions Services Randburg

    dialler and telephony systems within the call centre to optimise call campaigns and Agent productivity Changing Manager and Supervisor when required • Monitor Inbound calls received from SMS's, adjust dial speeds accordingly 3 years working experience in Call Centre on Predictive diallers, Call Logging and Telephony systems systems • Telephony • Reporting • Call Logging • Analytical Skills • Computer Literacy • Planning and organising have excellent interpersonal skills and customer service skills. • Accountability • Integrity Market Related


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    Retention Consultant Randburg

     TrackerRandburg

    Tracker wants to act on all cancellation calls/e-mails received, with the focus on retaining the customer keep our customers on board. Tracker requires the services of Retention consultant in the Retention department within the Customer Service Department are handled efficiently and in line with service level agreements agreements and standards. Acting on all incoming calls within the SLA. Action e-mail requests received from internal customers. Resolving all cancellations and customer service queries and/or concerns according to the relevant


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    Retention Consultant X 11 Positions

     TrackerRandburg

    Tracker wants to act on all cancellation calls/e-mails received, with the focus on retaining the customer keep our customers on board. Tracker requires the services of Retention consultant in the Retention department within the Customer Service Department are handled efficiently and in line with service level agreements agreements and standards. Acting on all incoming calls within the SLA. Action e-mail requests received from internal customers. Resolving all cancellations and customer service queries and/or concerns according to the relevant


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    Outbound Sales : Agent

    Randburg  Negotiable

    meeting and exceeding monthly sales targets through inbound and outbound telephonic selling.

    You will responsibilities:

    • Conduct outbound calls and sell telephonic devices and accessories.
    • Will to sell high volumes of policies whilst ensuring call of high quality
    • Ability to handle complaints


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    Uk Campaign : Sales Agent

    Randburg  Negotiable

    before and are confident in delivering exceptional service to the international market…… Apply Now!

    Â responsibilities:

    • Make outbound calls in a professional and timely manner.
    • Build p>