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Call Centre Manager Sandton
Business Capital Group
Sandton
Lead and manage a team of call centre agents, providing guidance, support, and regular performance feedback initiatives as needed Operations Management Monitor call centre metrics and key performance indicators (KPIs) agreements (SLAs) are met Implement and optimize call centre processes and procedures to improve efficiency Stakeholder Engagement Responsible for retention of staff and succession planning. Ensuring fair and consistent contact centres Proven ability to work independently and efficiently manage a contact centre 7 years
share this job on whatsappPpra Call Centre Agent
Sandton
Negotiable information is provided to the customer and that calls which cannot be resolved are escalated to correct limited to):
- Answering inbound calls timeously.
- Be professional and polite at
- Providing relevant information to ensure First Call Resolution.
- Effectively resolve queries and when required
Job Specific Requirements / Knowledge Requirements
- Communication skills in English
- A 2nd language is a requirement: Sotho, Zulu or Xhosa
- Serious and passionate
Pa Required In Sandton, Joburg
Ad-hoc ClientSandton
Personal Assistant required in Sandton, Johannesburg Administration Book keeping and record keeping Business
Call Center Lead Sandton
Ubuntu InvestSandton
stable and reliable client experience possible. Call Centre Sales experience preferably Financial Sector speaking At least 2 years' work experience in a Call Centre Environment. Matric. Good Command of English
Contact Centre Agent : Payjoy
Bryanston
Negotiable and technical service enquiries through inbound calls and provide end-to-end service.
Main
resolved. EDUCATION, QUALIFICATIONS
Ensure that the customers are called and the resolution is confirmed before queries
little supervision
Centre Compliance Specialist
Network FinanceNorth Johannesburg
service to their clients – is eagerly looking for a Centre Compliance Specialist to join our team and help regulatory adherence and ethical conduct. As a Centre Compliance Specialist, you will play a crucial our policies and procedures reflect current requirements. Conduct regular internal audits to assess compliance compliance with regulatory requirements and company policies. Identify and assess potential compliance programs to educate employees about compliance requirements and best practices. Maintain accurate records
Consultant Call Centre 3rd Floor, 26 Girton Road, Parktown, Johannesburg, 2193
IntellibpoForest Town
R10 000 to R13 000 ensures that we source only the highest quality staff able to speak English fluently with a neutral accent Excellent English and problem-solving skills required. Requirements: Clear Criminal Record, Passed Matric (Maths time zones. 1-year international call centre experience – required. R10 000 to R13 000 Plus incentives
Call Center Lead Conversion Agent Market Related
Ubuntu InvestSandton
stable and reliable client experience possible. Call Centre Sales experience preferably Financial Sector speaking At least 2 years' work experience in a Call Centre Environment. Matric. Good Command of English
Wellness Assistant- Clicks Barlowpark Lifestyle Centre
Clicks Group LimitedSandton
knowledge and sharing product information with relief staff. Knowledge: Desirable: Basic health, fitness and Kindly note only applicants who meet the minimum requirements will be contacted. All positions will be filled
Contact Centre Trainer 3rd Floor, 26 Girton Road, Parktown, Johannesburg, 2193
IntellibpoForest Town
R30 000.00 to R35 000.00 ensures that we source only the highest quality staff able to speak English fluently with a neutral accent experienced Contact Centre Trainers with experience in training staff in the international Call Centre (BPO) industry Coaching. Align training with required KPI. Subject matter expert. Requirements: Matric. Facilitation course Experience training staff in a call centre environment. Experience in a BPO outsource call centres servicing international Qualifications to jobsintellibpo.com Please put “ Contact Centre Trainer” in the Subject Line. Basic Salary: R30
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