We're seeking Call Centre Agents - Johannesburg (Midrand). To sell a range of products to potential customers & Responsibilities • Making professional sales call to customers. • Knowing the product being sold. Handling and overcoming objections from clients. Call Center experience
We're seeking Call Centre Agents - Johannesburg (Midrand). To sell a range of products to potential customers & Responsibilities • Making professional sales call to customers. • Knowing the product being sold. Handling and overcoming objections from clients. Call Center experience
Align with and drive Parts PDC (Parts Distribution Centre) daily service level goals and operating plan.
client is happy with design Administration duties (calling clients, doing bookings, data capturing on in-house quotes, invoicing, follow-up calls) All other duties as specified by supervisor Please note only shortlisted
dealer level mandatory Minimum of 2 years in a call centre environment Ability to communicate and interact
dealer level mandatory Minimum of 2 years in a call centre environment Ability to communicate and interact
Service Level Agreement for the Customer Relations Centre. Manages all administration accurately and assist student contact made by the Customer Relations Centre on the academic system. Assists with unresolved unresolved queries from the Customer Relations Centre and follow up with the Customer Relations Officer to provide enable smooth assistance from the Customer Relations Centre of student queries. TEAM SUPPORT, GENERAL and SYSTEM supports all members of the Customer Relations Centre team to ensure the efficient resolution of student
Service Level Agreement for the Customer Relations Centre. Manages all administration accurately and assist student contact made by the Customer Relations Centre on the academic system. Assists with unresolved unresolved queries from the Customer Relations Centre and follow up with the Customer Relations Officer to provide enable smooth assistance from the Customer Relations Centre of student queries. TEAM SUPPORT, GENERAL and SYSTEM supports all members of the Customer Relations Centre team to ensure the efficient resolution of student
support and is the escalation point for support supervisors. Coach agents/technical staff when problem areas incident/escalation does not occur again. • Monitor calls in the queue and ensure the phone status is set
support and is the escalation point for support supervisors. Coach agents/technical staff when problem areas incident/escalation does not occur again. • Monitor calls in the queue and ensure the phone status is set