Our client in the telecoms industry requires a Call Centre & Remote Support Manager in Nelspruit. The performance Quality assurance Workflow optimization Training & development Technology management Analyse
Introduction
Our client in the telecoms industry requires a Call Centre & Remote Support Manager in Nelspruit.
assurance
• Motor Dealership experience / Approved Repair Centre experience (3 years) • Qualified Motor Technician the Motor Dealership Industry / Approved Repair Centre • An effective understanding of financial budgeting Health and Safety Act. 1993 The post Approved Repair Centre Manager appeared first on freerecruit.co.za .
target and engage prospective clients through cold calling, networking, and other lead generation activities and client is trained on instant access and webflow Conduct client induction training after installation that all training documentation is submitted to the service team immediately after training. Train the client escalations Settlement/Recon Queries Contact Centre Support Contact Centre WhatsApp support Help Departments on intervention. Assist Operations with customer training as and when required. General: Collaborate with
target and engage prospective clients through cold calling, networking, and other lead generation activities and client is trained on instant access and webflow Conduct client induction training after installation that all training documentation is submitted to the service team immediately after training. Train the client escalations Settlement/Recon Queries Contact Centre Support Contact Centre WhatsApp support Help Departments on intervention. Assist Operations with customer training as and when required. General: Collaborate with
target and engage prospective clients through cold calling,
networking, and other lead generation activities
and client is trained on instant access and webflow
Conduct client induction training after installation
that all training documentation is
submitted to the service team immediately after training.
Train
/>Train the client on the current escalation process on the below:
Technical issues
CIT escalations
Settlement/Recon Queries
Contact Centre Support
Contact Centre WhatsApp support
Help Departments
would be an added advantage Responsibilities Coordinate and provide administrative duties in the Provincial Provincial Office such as, receiving telephone calls, correspondence and emails and flagging them as required documents are formatted to professional standard. Coordinate the Provincial Office's meetings and preparation agendas and material are provided. Assist in the coordination of Stakeholder Workshops and other events and ethics and fraud prevention updates meetings, trainings, and workshops as scheduled by the Company. Build
would be an added advantage Responsibilities Coordinate and provide administrative duties in the Provincial Provincial Office such as, receiving telephone calls, correspondence and emails and flagging them as required documents are formatted to professional standard. Coordinate the Provincial Office's meetings and preparation agendas and material are provided. Assist in the coordination of Stakeholder Workshops and other events and ethics and fraud prevention updates meetings, trainings, and workshops as scheduled by the Company. Build
sales leads and prospects
experience is required as our company provides training to help you get you started in the sales industry Maintain client records – Attend sales meetings and training – Present and demonstrate sales proposals to potential customers – Negotiate and close sales deals – Coordinating sales efforts with marketing programs – Planning travel – Great customer service Benefits – Free training – Career advancement – Learn from high rollers