of a target driven Loans Call Centre Manager to manage and develop the call centre into a competitive management of the call centre (telephonic and online) to ensure loan targets and administrative/financial standards opportunities to develop the unit. Key Result Areas Ensure Call Centre meets/exceeds loan out and loan In targets Contribute to and manage marketing initiatives at call centre level Compliance with rules and regulations (financial systems and personal conduct) Monitor calls to ensure that dialogue with customers meets the
of a target driven Loans Call Centre Manager to manage and develop the call centre into a competitive management of the call centre (telephonic and online) to ensure loan targets and administrative/financial standards opportunities to develop the unit. Key Result Areas Ensure Call Centre meets/exceeds loan out and loan In targets Contribute to and manage marketing initiatives at call centre level Compliance with rules and regulations (financial systems and personal conduct) Monitor calls to ensure that dialogue with customers meets the
levels
this role is the accurate management of all administration processes with utmost care & efficiency new processes and systems to enhance current administration processes; Planning and preparing for training overall admin functions of the department; Logging calls with IT; Attending to monthly catering requirements to assist and grow. A Degree or Diploma in Administration/ HR/ Training/Psychology; Recent Graduate;
this role is the accurate management of all administration processes with utmost care & efficiency new processes and systems to enhance current administration processes; Planning and preparing for training overall admin functions of the department; Logging calls with IT; Attending to monthly catering requirements to assist and grow. A Degree or Diploma in Administration/ HR/ Training/Psychology; Recent Graduate;
potential customers through methods like cold calling or cold emailing to initiate sales conversations
potential customers through methods like cold calling or cold emailing to initiate sales conversations
workload and personal development; Quality of calls to be reviewed for training purposes. Any degree
workload and personal development; Quality of calls to be reviewed for training purposes. Any degree
monthly targets
Basic sales related administration
Deliver superior member service