Call Desk Administrator Jobs in North Johannesburg

Service Desk Agent Midrand

 Advanced Projects & People

Midrand

resolve IT related issues logged via the Service Desk, remotely and telephonically. IT Desktop and Technical related incidents. Working with OS platforms and administrative functionalities Providing Desktop and Technical Management System. Monitoring and delivering Service Desk outputs. Incident Management Assisting with Incident

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Front Desk Representative

 Kpj Limited

Sandton

 R96 000

pleasant Front Desk Representative to undertake all receptionist and clerical duties at the desk of our main schedules etc.) Requirements Proven experience as front desk representative, agent or relevant position Familiarity

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Help Desk Technician Midrand

 Mustek Limited

Midrand

technician/branch/contractor within 30 minutes of call received Serve as the first point of contact for Satisfaction Maintain the abandoned call rate below 4% (Abandoned call report). Close 100% of customer queries customer support, either telephonic or at the front desk. Always comply with PPE policy. Keep work areas Skills and Knowledge: Good knowledge of general administrative and internal processes Knowledge of ICT industry

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It Service Desk Supervisor

Midrand

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Call Centre Manager Sandton

 Business Capital Group

Sandton

Lead and manage a team of call centre agents, providing guidance, support, and regular performance feedback initiatives as needed Operations Management Monitor call centre metrics and key performance indicators (KPIs) agreements (SLAs) are met Implement and optimize call centre processes and procedures to improve efficiency making data-driven decisions Proficiency in using call centre software, CRM systems, and reporting tools

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Call Center Lead Sandton

 Ubuntu Invest

Sandton

stable and reliable client experience possible. Call Centre Sales experience preferably Financial Sector speaking At least 2 years' work experience in a Call Centre Environment. Matric. Good Command of English

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Ppra Call Centre Agent

Sandton

 Negotiable

information is provided to the customer and that calls which cannot be resolved are escalated to correct limited to):

• Answering inbound calls timeously.
• Be professional and polite at
• Providing relevant information to ensure First Call Resolution.
• Effectively resolve queries service industry

• Answering inbound calls timeously.
• Be professional and polite at
• Providing relevant information to ensure First Call Resolution.
• Effectively resolve queries

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Administrator

Sandton

 Negotiable

• Provide administrative support for the JET Office Secretariate, Programme leads and other specialist specialist staff.
• Possible for providing administrative support to the team to ensure efficient running part of the unit.
• Serve as personal administrator to Programme leads (if required)

Call Center Lead Conversion Agent Market Related

 Ubuntu Invest

Sandton

stable and reliable client experience possible. Call Centre Sales experience preferably Financial Sector speaking At least 2 years' work experience in a Call Centre Environment. Matric. Good Command of English

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Office Admin /receptionist/ Front Desk Assistant Market Related

 Tkds Consulting

Fourways

looking for an Office Admin /Receptionist/ Front Desk Assistant (Starte date 19 August 2024) Responsible overall daily office admin operations. Manage front desk and maintenance of office services by organizing maintaining visitor logs. Assisting with a variety of administrative tasks including copying, faxing, taking notes manner, and routing calls as necessary. Assisting colleagues with administrative tasks. Performing ad-hoc ad-hoc administrative duties. Answering, forwarding, and screening phone calls. Sorting and distributing

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