on international time zones. 1-year international call centre experience – required. R10 000 to R13 000
We provide a variety of call centre, customer care, sales, claims, administration and office-based services uninterrupted support services. We are looking for a call centre Customer Care and QA Team Leaders to join join and leader a team of customer care agents and quality assessor for an international company. Duties: Stats Daily / Weekly / Monthly Monitoring the Floor (Call Centre) Attend Daily / Weekly / Monthly meetings meetings Pull and Monitor Stats Listening to Agent Calls Daily Attend to emails Ensuring that your team adheres
experience in training staff in the international Call Centre (BPO) industry. Responsibilities: Training training staff in a call centre environment. Experience in a BPO outsource call centres servicing international
leadership and mentorship to a team of supervisors and agents, promoting professional development and high performance