Responsibilities: Managing staff and their duties, ensuring all team members have daily tasks to complete Ensuring warehouses are cleared of all stock in SAP each day Managing agents and ensuring all customer queries are Principle." Following up on open/pending service calls on a daily basis Communicating successes, issues/perpetual environment Authorizing relevant documents needed for collections and forwarding them to the Returns Administrator
Responsibilities: Managing staff and their duties, ensuring all team members have daily tasks to complete Ensuring warehouses are cleared of all stock in SAP each day Managing agents and ensuring all customer queries are Principle." Following up on open/pending service calls on a daily basis Communicating successes, issues/perpetual environment Authorizing relevant documents needed for collections and forwarding them to the Returns Administrator
customer interactions by monitoring and auditing calls, emails, and chats, conducting root cause analysis Participate in calibration sessions and build a call library; Conduct audits and onboarding for new hires; Word, PowerPoint, Outlook); At least 3 years of call center experience, with a minimum of 2 years in
Coordinating with other staff members to ensure that all requests are handled appropriately Monitoring traffic Airport drop off and pickups Deliveries and collections as and when required Vehicle Maintenance Maintaining with necessary supplies at all times Health & Safety Comply with all company policies and procedures conditions and being courteous to other drivers Adhere to all traffic laws and defensive driving techniques Attend may be required to assist with answering incoming calls as and when required Keep in contact with the office
Coordinating with other staff members to ensure that all requests are handled appropriately Monitoring traffic Airport drop off and pickups Deliveries and collections as and when required Vehicle Maintenance Maintaining with necessary supplies at all times Health & Safety Comply with all company policies and procedures conditions and being courteous to other drivers Adhere to all traffic laws and defensive driving techniques Attend may be required to assist with answering incoming calls as and when required Keep in contact with the office
profitability in your assigned sales territory. Accurately collect customer information and ensure timely submission needed. - Uphold the company's vision and values in all customer interactions. Contribute to departmental Proven experience in wholesale sales. Competency in all sales functions and willingness to travel. Access R1000.00 per month. Commission Structure: 4% on all sales. Probation Period: 3 months. Why Join Us? Join
Identifying needs and establishing customer profiles Log calls according to standards Complete new business and
destinations on time Drop off, pickups, deliveries and collections as and when required Arrive at destinations on
destinations on time Drop off, pickups, deliveries and collections as and when required Arrive at destinations on
strong organization skills and the ability to manage all aspects of EA and Office coordination are required including managing calendars, emails, and phone calls. Arrange and coordinate meetings, appointments,