Position:
The Customer Service Agent is responsible to effectively assist customers with general and accurate information is provided to the customer and that calls which cannot be resolved are escalated li>Answering inbound calls timeously.
Do you put customers at the heart of every decision you make? Browns The Diamond Store is looking for for a professional and passionate service-orientated representative who will foster positive relationships between our brand and our customer, by answering queries, providing exemplary service and adapting your approach individual needs and requirements. Ensuring that all queries are dealt with in a professional manner within timeframes. Resolving any queries regarding products or services. Following-up on orders to ensure delivery by
Permanent job opportunities available for recent graduates to join an innovative and fast-growing insurance company based in Bryanston. We seek to employ individuals with good communication and interpersonal skills, good problem solving and analytical skills, ability to learn quickly and work well i
Do you put customers at the heart of every decision you make? Browns The Diamond Store is looking for for a professional and passionate service-orientated representative who will foster positive relationships between our brand and our customer, by answering queries, providing exemplary service and adapting your approach individual needs and requirements. Ensuring that all queries are dealt with in a professional manner within timeframes. Resolving any queries regarding products or services. Following-up on orders to ensure delivery by
I am seeking a Customer Service Clerk with Hospital and Pharmaceutical experience. Syspro Knowledge an from the correct facility) Manage customer queries Ensure customer satisfaction Manage general admin Medical Industry an Advantage Experience in Customer Services Imperative R10 000pm to R15 000pm
is to resolve IT related issues logged via the Service Desk, remotely and telephonically. IT Desktop and functionalities Providing Desktop and Technical Support services Providing workstations related support for Absa troubleshooting associated issues. Mapping network printers Service Delivery Working together as a team to reach department/team's a team to improve service delivery Helpdesk Support Providing remote support to all Absa users utilising utilising the given remote tools, by resolving all non-hardware related incidents recorded in Ticket Management
possible. Call Centre Sales experience preferably Financial Sector Background. Language preference - All 11 speaking At least 2 years' work experience in a Call Centre Environment. Matric. Good Command of English
Lead and manage a team of call centre agents, providing guidance, support, and regular performance feedback Management Monitor call centre metrics and key performance indicators (KPIs) to ensure service level agreements Implement and optimize call centre processes and procedures to improve efficiency and customer satisfaction Performance making data-driven decisions Proficiency in using call centre software, CRM systems, and reporting tools
possible. Call Centre Sales experience preferably Financial Sector Background. Language preference - All 11 speaking At least 2 years' work experience in a Call Centre Environment. Matric. Good Command of English
Permanent job opportunities available for recent graduates to join an innovative and fast-growing insurance company based in Bryanston. We seek to employ individuals with good communication and interpersonal skills, good problem solving and analytical skills, ability to learn quickly and work well i