motivated graduates to join our team as Call Center Digital Customer Service Representatives. In this role, you you will provide excellent customer support through digital channels such as email, chat, and social comprehensive training will be provided. Respond to customer inquiries and issues promptly and professionally via digital channels. Maintain a high level of customer satisfaction through effective communication and skills. Ensure accurate and timely documentation of customer interactions and transactions. Collaborate with
Position:
The Customer Service Agent is responsible to effectively assist customers with general and accurate information is provided to the customer and that calls which cannot be resolved are escalated li>Answering inbound calls timeously.
Do you put customers at the heart of every decision you make? Browns The Diamond Store is looking for for a professional and passionate service-orientated representative who will foster positive relationships between our brand and our customer, by answering queries, providing exemplary service and adapting your approach individual needs and requirements. Ensuring that all queries are dealt with in a professional manner within timeframes. Resolving any queries regarding products or services. Following-up on orders to ensure delivery by
Permanent job opportunities available for recent graduates to join an innovative and fast-growing insurance company based in Bryanston. We seek to employ individuals with good communication and interpersonal skills, good problem solving and analytical skills, ability to learn quickly and work well i
Do you put customers at the heart of every decision you make? Browns The Diamond Store is looking for for a professional and passionate service-orientated representative who will foster positive relationships between our brand and our customer, by answering queries, providing exemplary service and adapting your approach individual needs and requirements. Ensuring that all queries are dealt with in a professional manner within timeframes. Resolving any queries regarding products or services. Following-up on orders to ensure delivery by
possible. Call Centre Sales experience preferably Financial Sector Background. Language preference - All 11 speaking At least 2 years' work experience in a Call Centre Environment. Matric. Good Command of English
Lead and manage a team of call centre agents, providing guidance, support, and regular performance feedback Management Monitor call centre metrics and key performance indicators (KPIs) to ensure service level agreements Implement and optimize call centre processes and procedures to improve efficiency and customer satisfaction Performance making data-driven decisions Proficiency in using call centre software, CRM systems, and reporting tools
possible. Call Centre Sales experience preferably Financial Sector Background. Language preference - All 11 speaking At least 2 years' work experience in a Call Centre Environment. Matric. Good Command of English
Prior call centre experience is required A basic salary of R 8500 p.m. loads of perks The post Call Centre
Site Agent Wynberg – Sandton – Gauteng · As a site agent you will be responsible for working collaboratively job will involves overseeing all on-site activities, ensuring that all works are organized, and key building required is to be hired for the construction site agent role include good project management skills, excellent changes; working closely and consulting with clients all through the project lifecycle · Ensuring that projects in the construction industry. Construction Site Agent Requirements Strong project management skills, as