Call Centre Agents, Umhlanga, North Suburbs. Company Name: Clearcom Pty Ltd. Call centre agents required
campaign to ensure service delivery against client performance standards. Key Responsibilities: Ensure efficient evaluate Team Leader performance and conduct regular quality assurance checks of calls and adherence to client and communication to Team Leaders on campaign performance through regular team talks Assist with workforce appropriate corrective action for discipline and performance issues. Coach Team Leaders on workforce issues operational performance. Provide daily direction and communication to Team Leaders on campaign performance through
whilst also contributing towards overall team performance in a consistent, professional and ethical manner responding and following up on all rescheduled calls and pending information.
Performance incentives
Discounted grocery staples
3x
requires a Parts Sales Person for internal sales in a call center based sales environment. Business specialises and will be responsible for serving customers in a call center based environment while boosting sales through targets by selling product portfolio Service the call center for sales purposes (includes but not limited Matric studies in Sales or Marketing an advantage Call Center experience an advantage Marketing skills company culture that rewards hard work and good performance.
requires a Parts Sales Person for internal sales in a call center based sales environment. Business specialises and will be responsible for serving customers in a call center based environment while boosting sales through targets by selling product portfolio Service the call center for sales purposes (includes but not limited Matric studies in Sales or Marketing an advantage Call Center experience an advantage Marketing skills company culture that rewards hard work and good performance.
preferably with a minimum of 1 year experience in a call centre environment. Design and implementation of 2 years Quality Assurance experience withing a call centre environment. Familiar with data and root-cause Stakeholder management (preferred). Basic Salary Performance driven Incentives
staffed with individuals who meet the specific performance criteria. The ideal candidate will have a strong and effectiveness in candidate evaluation. 5. Performance Analysis and Continuous Improvement: Conduct evaluate agent performance on the floor. Use performance data to identify top performers and refine agent update and improve the profiling process based on performance data and feedback. 6. Data-Driven Decision Making: analytics to map out trends and patterns in agent performance. Provide insights and recommendations for improving
staffed with individuals who meet the specific performance criteria. The ideal candidate will have a strong and effectiveness in candidate evaluation. 5. Performance Analysis and Continuous Improvement: Conduct evaluate agent performance on the floor. Use performance data to identify top performers and refine agent update and improve the profiling process based on performance data and feedback. 6. Data-Driven Decision Making: analytics to map out trends and patterns in agent performance. Provide insights and recommendations for improving
/>Manage the deadlines and demands of dealing with the top Cape Town Fashion Retail Chains.
Manage the deadlines and demands of dealing with the top Cape Town Fashion Retail Chains.