The main purpose of the is to resolve IT related issues logged via the Service Desk, remotely and telephonically. IT Desktop and Technical Support Investigating desktop related incidents. Working with OS platforms and administrative functionalities Providing Desktop and Technical Support services Pr
management
- Handling and fixing IT-security issues
- Software migration and agent distribution
management
- Handling and fixing IT-security issues
- Software migration and agent distribution
change management - Handling and fixing IT-security issues - Software migration and agent distribution - Attendance
change management - Handling and fixing IT-security issues - Software migration and agent distribution - Attendance
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change management Handling and fixing it-security issues Software migration and agent distribution Attendance
Generative AI, Scripting in ServiceNow, Virtual Agent)
ATTRIBUTES A MUST EXPERIENCE IN TRAINING FIELD AGENTS ABILITY TO MENTOR AND MOTIVATE TERTIARY MANAGEMENT
ATTRIBUTES A MUST EXPERIENCE IN TRAINING FIELD AGENTS ABILITY TO MENTOR AND MOTIVATE TERTIARY MANAGEMENT