to work with little supervision
EDUCATION, QUALIFICATIONS
Overall Purpose:
The Customer Service Agent is responsible to effectively assist customers with general and specific queries and providing them with excellent service. It is imperative that accurate information is provided to the customer and that calls which cannot be reso
working relationships with relevant stakeholders (centre managers, suppliers, DC's) to ensure business objectives
PHYSICAL ABILITIES REQUIREMENTS
world-class service by effectively managing and coordinating the selling and booking of holiday packages discussing client requirements either via call centre or over e-mail advising on suitable options in
store with all security procedures required. Coordinate deliveries and collections for customers. Ensure follow-up on customer satisfaction with machinery. Coordinate breakdowns and replacements, personally carry customers into the business and retain them. Managing cash and processing customer payments EXPERIENCE, SKILLS
store with all security procedures required. Coordinate deliveries and collections for customers. Ensure follow-up on customer satisfaction with machinery. Coordinate breakdowns and replacements, personally carry customers into the business and retain them. Managing cash and processing customer payments EXPERIENCE, SKILLS
requirements Bookkeeping Bank Cash books capturing of all data and reconcile Petty cash books capturing of all
beans, milk, syrups, and condiments.
Cash Handling:
Team for coffee.
Personal Attribu
- dept knowledge of the Financial Intelligence centre Act Basic understanding of the ETF product requirements