Service Level (Response Time) Resolution Rate Call Handling Time Customer Feedback Scores
Call Center staff Needed At least one year call centre experience Ability to handle high volume work duties – Handle inbound calls Maintain accurate records Operate relevant call centre system Generous basic basic plus comm and incentives. The post Call Center staff appeared first on freerecruit.co.za .
Durban, and we are seeking to hire highly experienced Call Centre SALES agents. We invest our time and energy certificate/ NQF Level 4
Service Level (Response Time) Resolution Rate Call Handling Time Customer Feedback Scores
Remote post - work from home, calling into the US market Our client is a private equity investment firm industries. Responsibilities: Cold Calling and Outreach: Conduct cold calls to engage company owners and CEOs Campaign Management: Oversee and manage cold calling and email outreach campaigns, ensuring they align available to work from 3pm - 11pm week days, as calling into the US market Must have back up to work during
Remote post - work from home, calling into the US market Our client is a private equity investment firm industries. Responsibilities: Cold Calling and Outreach: Conduct cold calls to engage company owners and CEOs Campaign Management: Oversee and manage cold calling and email outreach campaigns, ensuring they align available to work from 3pm - 11pm week days, as calling into the US market Must have back up to work during
and client end-users in support. Updates all ITSM calls timeously with a complete audit trail of actions actions and events, follows up on escalated calls to ensure completion and feedback. Maintains service and standards, processes, and procedures. Resolves all calls logged by end users, relating to desktop issues
representatives calls and direct sales calls in region daily.
Branch Executive Role Summary: To call customers against the calling cycle to promote, sell, administer market information. Proactive tele selling against call cycles, up selling of products to customers Enforce and build relationships with new clients. Cold calling on potential and dormant customers Identify opportunities customers with respect and dignity Ensure adherence to calling cycles, CRM (personal upliftment / training) and