Lead and manage a team of call centre agents, providing guidance, support, and regular performance feedback recognition initiatives as needed Operations Management Monitor call centre metrics and key performance indicators agreements (SLAs) are met Implement and optimize call centre processes and procedures to improve efficiency success in managing contact centres Proven ability to work independently and efficiently manage a contact contact centre 7 years of management experience in a contact centre environment (Operations) Bachelor's degree
target driven Loans Call Centre Manager to manage and develop the call centre into a competitive business will be responsible for the effective management of the call centre (telephonic and online) to ensure loan met, rules and regulations adhered to and staff managed and developed, while improving business and seeking Result Areas Ensure Call Centre meets/exceeds loan out and loan In targets Management and development of staff requirements Manage adherence to relevant policy and procedure Contribute to and manage marketing initiatives
actively searching for skilled and accomplished Property Sales Agents who possess strong professional acumen connecting sellers with potential buyers. As a Property Sales Agent, your responsibilities will include the value of properties • Assisting sellers and buyers in marketing and purchasing property at the right fairness and integrity • Presenting and promoting properties to potential buyers • Preparing and completing Maintaining and updating listings of available properties • Collaborating with appraisers, escrow companies
actively searching for skilled and accomplished Property Sales Agents who possess strong professional acumen connecting sellers with potential buyers. As a Property Sales Agent, your responsibilities will include the value of properties • Assisting sellers and buyers in marketing and purchasing property at the right fairness and integrity • Presenting and promoting properties to potential buyers • Preparing and completing Maintaining and updating listings of available properties • Collaborating with appraisers, escrow companies
responsibilities as reasonably assigned to you. Managing inbound and outbound calls within the Service (internal and external) on the Case Management System (CMS) and manage the relevant cases / tickets within essential 12 months Contact Centre and / or Client Services experience. Contact Centre qualification (Advantageous)
Good verbal skills • Self-motivated • Prior call centre experience is required A basic salary of R 8500 8500 p.m. loads of perks The post Call Centre Operators appeared first on freerecruit.co.za .
y to build customer loyalty
responsibilities as reasonably assigned to you. Managing inbound and outbound calls within the Service (internal and external) on the Case Management System (CMS) and manage the relevant cases / tickets within essential 12 months Contact Centre and / or Client Services experience. Contact Centre qualification (Advantageous)
target driven Loans Call Centre Manager to manage and develop the call centre into a competitive business will be responsible for the effective management of the call centre (telephonic and online) to ensure loan met, rules and regulations adhered to and staff managed and developed, while improving business and seeking Result Areas Ensure Call Centre meets/exceeds loan out and loan In targets Management and development of staff requirements Manage adherence to relevant policy and procedure Contribute to and manage marketing initiatives
healthcare aisles through compliance with stock management principles and procedures in order to drive sales To prevent stock losses by following all risk management policies and principles. To ensure high standards operations principles (stock management, merchandising, risk management,) Skills: Essential: Good communication